2 Replies Latest reply: Jun 6, 2013 6:09 PM by Debbie Kelley
nat2013 Level 1 (0 points)

When I attempt to play movies/tv-shows (ones purchased/rented via the store) in Itunes, the audio/video sync is off and the video plays very slowly, sometimes way behind or sometimes speeding up. Same thing for Quicktime. Now obviously, I can't try out the file in something like VLC because other media will not play .M4V files. So, anyone have an idea what could be wrong making the videos so un-playable? It would be nice to be able to play what I have purchased.


*I don't know if this helps but I am a windows 7 user.