Q: I cannot install iTunes onto my Windows 8 Vaio laptop
Hey Guys!!
I have spent the last five hours scanning every single forum, Apple or not to try and find the solution to my problem but thus far have been unsuccessful.
I have recently bought a Sony Vaio with Windows 8 operating system. Initially my computer would not download any iTunes file however with some tinkering I eventually managed to get it to fully complete the download however it then would not allow me to start the installation. The Windows Smartscreen told me that the file was unsafe and could not be verified even though my Norton Anti-Virus informed me that the file was perfectly safe to open.
I then decided to disable, only temporary, the Smartscreen function so that I might be able to then just open it up to install the file but now it asks me to verify the file and then it does nothing.
I have tried writing the file to discs, I would try another browser other than IE9 however the same problem is happening to my Mozilla Firefox download! I have tried USBing to another PC and then copying across. I have even tried getting a set up file from my older laptop and seeing if that would work but nothing does.
I would really appreciate some input and potentially a solution!
Many Thanks,
Jade
Windows 8
Posted on Jun 2, 2013 8:44 AM
