Q: icloud backup screen frozen

Question

billdemel

Level 1 (0 points)

Q: icloud backup screen frozen

I cant use my my ipad as the iCloud backup meesgae comes up and wont close down, it wont let me do anything else or close down

iPad 2

Posted on Jun 2, 2013 10:56 AM

I have this question too

Solved

mende1

Level 10 (93,329 points)

Desktops

A:

You have to hold both Sleep and Home buttons

Posted on Jun 2, 2013 11:04 AM

Q: icloud backup screen frozen

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by mende1,Helpful

mende1 Jun 2, 2013 10:57 AM in response to billdemel
Level 10 (93,329 points)

Desktops

Jun 2, 2013 10:57 AM in response to billdemel

Welcome to Apple Support Communities

Hold Sleep and Home buttons for 10 seconds until your iPad restarts, so you will be able to use the device again
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by billdemel,

billdemel Jun 2, 2013 11:03 AM in response to mende1
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Jun 2, 2013 11:03 AM in response to mende1

I have tried that, holding the sleep button down for much longer than 10 seconds but it will not close down
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by billdemel,

billdemel Jun 2, 2013 12:07 PM in response to mende1
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Jun 2, 2013 12:07 PM in response to mende1

Thank you! i'm up and running
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by mende1,

mende1 Jun 2, 2013 12:09 PM in response to billdemel
Level 10 (93,329 points)

Desktops

Jun 2, 2013 12:09 PM in response to billdemel

You are welcome
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by SriaChetty,

SriaChetty Jul 7, 2013 10:13 AM in response to billdemel
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Jul 7, 2013 10:13 AM in response to billdemel

when you rebooted your device did you loose any of your data like pictures??
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by SgtGreenjeans,

SgtGreenjeans Sep 26, 2013 7:26 AM in response to mende1
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Sep 26, 2013 7:26 AM in response to mende1

MUCHAS Gracias de mi parte, así!
A sus ordinas,
Jorge
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by tct1976,

tct1976 Jan 25, 2014 10:17 AM in response to billdemel
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Jan 25, 2014 10:17 AM in response to billdemel

Thanks, this has been driving me NUTS!!
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Accepted Answer · Jun 2, 2013 11:04 AM

mende1

Level 10 (93,329 points)

Desktops

Jun 2, 2013 11:04 AM in response to billdemel

You have to hold both Sleep and Home buttons

HT204233: Get help using Find My iPhone

Q: icloud backup screen frozen

All replies

Helpful answers

by mende1,Helpful

by billdemel,

by mende1,Solvedanswer

by billdemel,

by mende1,

by SriaChetty,

by SgtGreenjeans,

by tct1976,

HT204233: Get help using Find My iPhone

Q: icloud backup screen frozen

All replies Helpful answers

by mende1,★Helpful

by billdemel,

by mende1,Solvedanswer

by billdemel,

by mende1,

by SriaChetty,

by SgtGreenjeans,

by tct1976,

All replies

Helpful answers

by mende1,Helpful