Ken Abbott
Level 1 (49 points)
iTunes

Q: Slow Internet on 10.6.8

I'm still struggling with slow performance and partially loaded pages (or they seem to be partially loaded - about 25% of the progress bar is blue at the top of the browser.  It seems to improve a little when I turn Airport off and then on.

 

It's not the router because it only happens on my machine.

 

As per instruction from people here, I tried a different DNS servive.  No improvement.

 

I disabled prefetching.  Still no luck.

 

I don't remember having this before I loaded 10.6.8.

 

Any other suggestions before I bring in a professional?  (A professional.  For an Apple!  Oh, the shame of it.  Mr. Jobs would not be happy.)

 

Thanks everyone, I really do appreciate your tips.  I'm hoping to resolve this myself.

Mac Pro

Posted on Jun 2, 2013 4:15 PM

by BDAqua,Solvedanswer
BDAqua BDAqua
Level 10 (123,895 points)
A:

To find out if it's system wide or user specific, try this...

 

Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

 

Does it work in the new account?

 

And I know you tried some of this at least, but...

 

Make a New Location, Using network locations in Mac OS X ...

 

http://support.apple.com/kb/HT2712

 

10.5, 10.6, 10.7 & 10.8…

 

System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

 

 

10.5.x/10.6.x/10.7.x instructions...

 

System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

 

The interface that connects to the Internet should be dragged to the top of the list.

 

If using Wifi/Airport...

 

Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

 

For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

 

208.67.222.222

208.67.220.220

 

(There may be better or faster DNS numbers in your area, but these should be a good test).

Click OK.

Posted on Jun 3, 2013 5:46 PM

Close
Ken Abbott

Q: Slow Internet on 10.6.8

  • All replies
  • Helpful answers

  • by BDAqua,Helpful

    BDAqua BDAqua Jun 2, 2013 6:05 PM in response to Ken Abbott
    Level 10 (123,895 points)
    Jun 2, 2013 6:05 PM in response to Ken Abbott

    Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.

  • by Ken Abbott,

    Ken Abbott Ken Abbott Jun 3, 2013 5:11 PM in response to BDAqua
    Level 1 (49 points)
    iTunes
    Jun 3, 2013 5:11 PM in response to BDAqua

    None.  I'm flummoxed.  Any other ideas?  Anything I can rule out help...

  • by WBeck71,

    WBeck71 WBeck71 Jun 3, 2013 5:45 PM in response to Ken Abbott
    Level 1 (25 points)
    Jun 3, 2013 5:45 PM in response to Ken Abbott

    Did you run a spead test to be sure it was not the ISP?

     

    www.speakeasy.net   : )

  • by BDAqua,Solvedanswer

    BDAqua BDAqua Jun 3, 2013 5:46 PM in response to Ken Abbott
    Level 10 (123,895 points)
    Jun 3, 2013 5:46 PM in response to Ken Abbott

    To find out if it's system wide or user specific, try this...

     

    Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

     

    Does it work in the new account?

     

    And I know you tried some of this at least, but...

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5, 10.6, 10.7 & 10.8…

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

     

    10.5.x/10.6.x/10.7.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    If using Wifi/Airport...

     

    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

     

    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

     

    208.67.222.222

    208.67.220.220

     

    (There may be better or faster DNS numbers in your area, but these should be a good test).

    Click OK.

  • by Ken Abbott,

    Ken Abbott Ken Abbott Jun 3, 2013 5:47 PM in response to WBeck71
    Level 1 (49 points)
    iTunes
    Jun 3, 2013 5:47 PM in response to WBeck71

    The other computers and iPads in my house work fine...

  • by WBeck71,

    WBeck71 WBeck71 Jun 3, 2013 5:55 PM in response to Ken Abbott
    Level 1 (25 points)
    Jun 3, 2013 5:55 PM in response to Ken Abbott

    Power cycle your router...  unplug it, and wait 30 seconds, then plug it back in.  Wait 5 minutes and try the connection.

  • by Ken Abbott,

    Ken Abbott Ken Abbott Jun 4, 2013 7:11 PM in response to BDAqua
    Level 1 (49 points)
    iTunes
    Jun 4, 2013 7:11 PM in response to BDAqua

    You, sir, are a genius.

     

    Thank you.  I thought I changed DNS once, but when I followed your directions, my problem went away.

  • by BDAqua,

    BDAqua BDAqua Jun 4, 2013 7:14 PM in response to Ken Abbott
    Level 10 (123,895 points)
    Jun 4, 2013 7:14 PM in response to Ken Abbott

    Great news, thanks Ken, & good luck!

  • by Ken Abbott,

    Ken Abbott Ken Abbott Jun 21, 2013 6:45 AM in response to BDAqua
    Level 1 (49 points)
    iTunes
    Jun 21, 2013 6:45 AM in response to BDAqua

    It's better than it was, but lately I've had to turn Airport off and on.

     

    Is there some core software I should re-install?

  • by Ken Abbott,

    Ken Abbott Ken Abbott Jul 3, 2013 5:48 PM in response to Ken Abbott
    Level 1 (49 points)
    iTunes
    Jul 3, 2013 5:48 PM in response to Ken Abbott

    After I ran the disk utility and repaired the disk, the problem went away completely.  Thus the combination of DNS and disk repair made the problem go away.