I have two articles that can help you troubleshoot this issue further. They both deal with troubleshooting the Wi-Fi connections on your Apple TV, and can be found right here:
That article is the one that I feel will be most relevant for your issue, but there is another article that has some different information in it that may reference something specific that you are seeing. The other article can be found right here:
Thanks for coming to the Apple Support Communities!
I am having the same issue. I have done the following:
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Reset the Apple TV (Settings > General > Reset > Reset all settings)
I tried doing the restore option, but it gives an error message indicating it cannot download the content to restore the device.
I am not sure why the network settings is defaulting to ethernet only. I cannot seem to obtain a Wi-Fi option. I have reset all routers and every device including unplugging power and waiting
All computers, iPads, and iPhones are working flawlessly.
the first screen to appear states home sharing, it has two options below I can select. One is computers and the other is settings. I never make it to any sort of basic home screen.
I am not able to connect or activate home sharing since there is no Internet connection. When I choose settings, go to Gen. and then network, the only option is ethernet below ethernet it says testing network below that it has an IP address of 169.254.208.177.
On the same screen it says router not applicable DNS not applicable. it does have an ethernet address
I have connected and ethernet cable hoping that would work, but that made no difference whatsoever.
I'm lost. Help?