Previous 1 2 Next 20 Replies Latest reply: Apr 3, 2014 10:48 AM by andrius3000
sarahfelldown Level 1 (0 points)

i'm trying to redeem a code (or access my itunes account at all) and itunes won't accept my password. it IS entered correctly. when i enter it incorrectly, the red text informs me that i entered my id or password incorrectly, but in my current situation, no error message is shown. it just pops up the login box again and again.


my id and password are working on my phone and ipad, and here on the forums (as i was able to log in to post this message).


has anyone else had this problem? i recently updated to the latest version of itunes, maybe it's related?


if anyone else has had this problem and was able to fix it, i'd love to hear how you did it.

iMac, OS X Mountain Lion (10.8.2)
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