HT201691: About QuickTime 7 Pro registration keys

Learn about About QuickTime 7 Pro registration keys
karenfrombillings

Q: Unable to download purchased Quicktime Pro. When info is entered in the registration box, it says push "tab". I do this and it just switches between who it is registered to and the code. HELP!!!!

Hello: I purchased Quicktime Pro. I was sent the code and I went to the registration box, entered all of the information. When the directions said when everything is entered push "tab". I did and the highlited area kept switching back and forth between registered name and the code. Would not download.

 

Help. Have tried everything, but nothing seems to work.

 

Thank you!

Quicktime Pro, iOS 6.1.4, Unable to download Quicktime Pro

Posted on Jun 2, 2013 8:44 PM

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Q: Unable to download purchased Quicktime Pro. When info is entered in the registration box, it says push "tab". I do this and it jus ... more

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  • by sheila_m.,

    sheila_m. sheila_m. Jun 5, 2013 7:27 AM in response to karenfrombillings
    Community Specialists
    Jun 5, 2013 7:27 AM in response to karenfrombillings

    Hello Karen,

     

    Thank you for purchasing Quicktime Pro.  It sounds like you are trying to register it at this point, and the steps are in this article:

     

    Installing QuickTime Player 7

    http://support.apple.com/kb/HT3678

     

    Step 3 and 4 seem to be the steps you are on:

     

    3. Enter your QuickTime 7 Pro registration code.

    Reg Screen Blank.png

    4. Once you have entered all of the information, press the Tab key. The QuickTime logo will change to the QuickTime Pro logo, denoting that registration is complete.

    HT3678_3----en.png

     

    After pressing tab, nothing will download.  The only thing that will change is that the word "PRO" will appear on the Quicktime logo in that same screen.  Once you have the Quicktime icon with PRO on it, you will have the features available with Quicktime Pro.

     

    Thank you for posting in the Apple Support Communities. 

     

    Best,

    Sheila M.