Q: I am trying to follow the steps suggested in To restore you device from a previous backup, unfortunately the device is appearing in the list of devices. The sync option under devices is not also active. How can I resolve this?

I was trying to setup a new ipad. After resetting and erasing the content on the ipad, I would like to restore the ipad from the old backup. Unfortunately the device is not appearing in the list of devices. The sync option under devices is not also active. How else can I restore the ipad?