HT201400: If you can’t connect to the iTunes Store

Learn about If you can’t connect to the iTunes Store

Donald7088

Level 1 (0 points)

Q: When I try to connect to the iTunes or App Store it says the certifacate for this server is invalid how do I fix this

When I try to connect to the iTunes or App Store it says the certifacate for this server is invalid how do I fix this.

iPad 2, iOS 6.1.3

Posted on Jun 3, 2013 5:34 AM

I have this question too

Q: When I try to connect to the iTunes or App Store it says the certifacate for this server is invalid how do I fix this

All replies

Helpful answers

by brenden dv,

brenden dv Jun 5, 2013 8:10 AM in response to Donald7088
Community Specialists

Jun 5, 2013 8:10 AM in response to Donald7088

Hi Donald7088,

If you have already done the troubleshooting in the article you came from (TS1368) and you are still having issues connecting to the iTunes Store, you may want to look at the following articles:

iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424

iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297

Regards,
- Brenden
Reply options

Link to this post

by Chrissie w,

Chrissie w Jun 6, 2013 5:35 AM in response to brenden dv
Level 1 (0 points)

Jun 6, 2013 5:35 AM in response to brenden dv

None of the information in those articles answers the question. Is there something else that can be done?
Reply options

Link to this post