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User profile for user: imbriggy
imbriggy Author
User level: Level 1
0 points

facetime error message

Every time I open Facetime I get an error message saying close Facetime and re-open it, and then it opens OK.

iMac

Posted on Jun 3, 2013 6:33 AM

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User profile for user: griff w
griff w
User level: Level 4
3,622 points

Posted on Jun 5, 2013 8:13 AM

Hi there,


This often occurs if you double click on the FaceTime icon in the dock. The resolution is to click on the icon just once. Take a look at the article below for some more information.


OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock

http://support.apple.com/kb/TS4457


Hope that helps,

Griff W.

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User profile for user: griff w
griff w
User level: Level 4
3,622 points

Jun 5, 2013 8:13 AM in response to imbriggy

Hi there,


This often occurs if you double click on the FaceTime icon in the dock. The resolution is to click on the icon just once. Take a look at the article below for some more information.


OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock

http://support.apple.com/kb/TS4457


Hope that helps,

Griff W.

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facetime error message

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