Unable to execute backup to icloud for several weeks. I keep getting error message stating "you can't sign in because of a server emessage rror." Any suggestions? Thanks

Unable to execute backup to icloud for several weeks. I keep getting error message stating "you can't sign in because of a server error" Any suggestions? Thanks.

iPhone 5, Using Windows 7 laptop

Posted on Jun 3, 2013 7:05 AM

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1 reply

Jun 5, 2013 8:24 AM in response to kirk41

Hey kirk41,



Thanks for the question, that definitely sounds frustrating.


When troubleshooting issues with iCloud, backups, and issues signing in, I find that the following article provides the best steps towards a resolution:


iCloud: Account troubleshooting

http://support.apple.com/kb/TS3988


For more detailed information about troubleshooting backups, see this resource:


iCloud: Troubleshooting creating backups

http://support.apple.com/kb/TS3992



Thanks,


Matt M.

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Unable to execute backup to icloud for several weeks. I keep getting error message stating "you can't sign in because of a server emessage rror." Any suggestions? Thanks

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