Q: Unable to execute backup to icloud for several weeks. I keep getting error message stating "you can't sign in because of a server emessage rror." Any suggestions? Thanks

Unable to execute backup to icloud for several weeks. I keep getting error message stating "you can't sign in because of a server error" Any suggestions? Thanks.

iPhone 5, Using Windows 7 laptop

Posted on Jun 3, 2013 7:05 AM

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Q: Unable to execute backup to icloud for several weeks. I keep getting error message stating "you can't sign in because of a server ... more

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by matt00,

matt00 Jun 5, 2013 8:24 AM in response to kirk41
Level 5 (4,015 points)

Jun 5, 2013 8:24 AM in response to kirk41

Hey kirk41,

Thanks for the question, that definitely sounds frustrating.

When troubleshooting issues with iCloud, backups, and issues signing in, I find that the following article provides the best steps towards a resolution:

iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988

For more detailed information about troubleshooting backups, see this resource:

iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992

Thanks,

Matt M.
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Q: Unable to execute backup to icloud for several weeks. I keep getting error message stating "you can't sign in because of a server emessage rror." Any suggestions? Thanks

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by matt00,

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