Hi...
I have update but unable to update my Macbook Pro?? an error meassge saying after last stage ...An unexpected error occurred.
with thanks
MacBook Pro, Mac OS X (10.7.5)
What are you trying to update - an app, the OS?
Hi,
Im trying to update normal softwar that is available in for my Macbook.. in other words (normal updates).
Thanks for you help.
Does it offer any error codes at the point of failure?
Have you tried a restart and attempting the updates again?
Perhaps it will allow you to do the updates in Safe Boot (restart holding down the shift key until you see the grey progress bar). Attempt the updates and then restart as normal from the Apple menu.
Does Software Update actually appear to do the downloads and the failure occurs during the installation process.
If you try again can you note down and list here what updates it's offering for installation.
No unfortunately. it doesn't offer any error codes at the point of failure???.
Yes, I have tried to restart it, I even switched it off completely to reboot it, but still without any success .
Yes software updates seems updating and appears is going to be okay/completed, but actually at the very end of the process error massage appears saying ."An unexpected error occurred".
The lists of updates is requesting to install are.. iMove, Digit camrea and iTunes.
With thanks.
Have you tried downloading and installing the updates directly from Apple's support pages, rather than via Software Update. They all appear to be available here: http://support.apple.com/downloads/
Maybe try one and see if it works first. Be interesting if it does although it won't resolve why the problem is occurring.
Perhaps, if you haven't already, try checking to see if your HD needs any repairs using Disk Utility whilst booted into the Recovery HD (restart holding command + r - more info here: http://support.apple.com/kb/HT4718 )
Thanks for advise, I shall now try to downloading stright from Appl's support pages.. I'll let you know how i get on.
With thanks
unable to update. "An unexpected error occurred."
