Mario, no offense, but there is nothing quite as frustrating as taking the time out of my insanely busy schedue to submit a resonably thorough QA problem assesment (which is very important to me having a deaf wife) and then recieve back what more or less amounts to an auto-response having not even read the original message. I would prefer no response or a bonafide auto-response. But quite frustrating when obviously my message was not read before inaccurately replying.
Again, I am a QA manager and quite astute at narrowing down software bugs. These are all TV shows that have captioning available, all of which work on mutiple macs totally fine, but "occasionally" an epsiode will not display correctly on Apple TV when the epsiode before within the same season displayed fine, and the episode after within the same season also displayed perfectly well. No changes in settings happen, nor is anything turned on or off. Merely selecting the next episode and hitting play. However, to verify the bug I did reboot everything (Apple TV, TV & MAC) mutiple times to no avail. So it is odd in that it is not all or nothing. A bug unique to Apple TV itself, that intermitently ocurrs on random episodes. If estimate a guess, I would say averaging about 1 out of 20 instances. Just enough to make for a frustrating viewing experience when deep in a season. I was curious to know if this was a known issue and on the docket for a future revision. Important whether we will continue to purchase full seasons on iTunes as opposed to Blue Ray.
There was an instance once where Captioning was represented on a series in iTunes but after download it was not available on any device. In that instance we were refunded for the purchase. But this issue is far more intermittent and only affecting Apple TV but no Macs when it occurs.
Thanks, Bill
