4 Replies Latest reply: Jun 3, 2013 8:26 PM by JumpJC
JumpJC Level 1 Level 1

My MacBook seems to be frozen with a black screen. I think this may be because I ran out of memory.  Any suggestions on how I can get it running so that I can remove a few large files that I recently added?

MacBook Pro
Reply by CMCSK on Jun 3, 2013 7:40 PM Helpful

If Intel-based Macs: Resetting the System Management Controller (SMC) nor   Resetting your Mac's PRAM and NVRAM do not work call Apple tech support if you are still under warranty.  Otherwise, take the computer to an Apple store or an AASP.  Whichever is more convenient for you.



Do you know which OS version you are using?  OSX has a very wide range.











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