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My ipod nano 6th gen won't turn on

This is the little nano. I don't know how to reset on this nano--can anyone tell me?

Posted on Jun 3, 2013 7:48 PM

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Question marked as Best reply

Posted on Jun 6, 2013 6:29 AM

Hey kreggie,



Thanks for the question. The following resource presents troubleshooting steps for the iPod nano (6th generation):


iPod nano (6th generation): Hardware troubleshooting

http://support.apple.com/kb/TS3474


Will not turn on or screen remains dark


- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.


- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.


- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.


- If the screen remains dark and will not turn on, then your iPod may need service.


Thanks,


Matt M.

2 replies
Question marked as Best reply

Jun 6, 2013 6:29 AM in response to kreggie

Hey kreggie,



Thanks for the question. The following resource presents troubleshooting steps for the iPod nano (6th generation):


iPod nano (6th generation): Hardware troubleshooting

http://support.apple.com/kb/TS3474


Will not turn on or screen remains dark


- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.


- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.


- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.


- If the screen remains dark and will not turn on, then your iPod may need service.


Thanks,


Matt M.

My ipod nano 6th gen won't turn on

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