Pat518

Q: iPhone to Android iMessage bug fix

I was having the problem when i switched from my iPhone to my Galaxy s4 where people using iPhones would try to text me and it wouldn't get to me because it would be sent in iMessage. Well i asked one of my friends who knows a lot about Apple products and he seems to have found a fix. What worked for me is to open iTunes, then go to account. Once there find the the section "iTunes in the cloud" and the option in there "Manage my devices". You have to go in there and remove your iPhone from the iCloud and that should work, or at least it did for me.

Posted on Jun 3, 2013 9:01 PM

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Q: iPhone to Android iMessage bug fix

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  • by tking399,

    tking399 tking399 Mar 9, 2014 7:42 PM in response to specialistrick
    Level 1 (0 points)
    Mar 9, 2014 7:42 PM in response to specialistrick

    I did too, and it didn't work for me either.  I ended up switching back to am iPhone (since they held my number hostage).  Well, guess what?   Now, I'm having trouble with iMessage on my damned iPhone!!!!!! 

     

    I cannot believe how badly Apple screwed this up.  I am beyond angry and won't stop telling everyone I know about this experience. 

  • by zelous,

    zelous zelous Mar 10, 2014 12:22 PM in response to tking399
    Level 3 (685 points)
    Mar 10, 2014 12:22 PM in response to tking399

    apple.com/feedback

  • by juliefromwv,

    juliefromwv juliefromwv Mar 10, 2014 6:39 PM in response to Pat518
    Level 1 (0 points)
    Mar 10, 2014 6:39 PM in response to Pat518

    There is a simple iMessage fix: Disable iMessage in Settings -> Messages, reset the iPhone’s Network Settings under Settings -> General -> Reset, then re-enable iMessage.

     

    This works, but ***** because you have to do this for every iPhone you want to receive sms from.

  • by fromsouth,

    fromsouth fromsouth Mar 10, 2014 7:29 PM in response to juliefromwv
    Level 5 (4,833 points)
    iCloud
    Mar 10, 2014 7:29 PM in response to juliefromwv

    .

  • by cbracer,

    cbracer cbracer Mar 12, 2014 8:41 AM in response to 7summits
    Level 1 (0 points)
    Mar 12, 2014 8:41 AM in response to 7summits

    I gotta say I was die hard Apple since the day the first iphone came out - getting a new one on the day THEY came out - but after attempting to switch and running into this massive headache of missed texts and several annoyed friends.....I will NOT be buying any more iphones!!!!!

     

    I will say I finally figured out a fix for the most part but it isnt perfect - and most importantly it doesnt handle the issue of those people that are now texting from their laptops or ipads on wifi   I'm hoping the guy that made the android imessage app somehow brings it back (it was deleted from the store and is now not supported any more (apple lawsuit pressure??)

     

    anyway: things I did that all helped a little:

    turn off imesssage AND facetime in the old iphone before switching. if you already gave that phone away, then you have to log in to your account or call apple and make sure these are both fully deactivated - incl the phone # associated with it. deactivating facetime helped complete that process.

     

    the biggest pain is asking ALL your friends and family on iphones to go into their phone settings, under Messages and select "send as sms" when imessage not available. they hsould probably have that turned on anyway.. but still annoying!!! why even have that option. just send it as sms if imessage not avail!!!

     

    ugh..... bad apple.....

  • by cbracer,

    cbracer cbracer Mar 12, 2014 8:46 AM in response to zelous
    Level 1 (0 points)
    Mar 12, 2014 8:46 AM in response to zelous

    But you have to admit it is a royal pain in the a$$. I didnt even KNOW I wasnt getting many texts the first few days. it honestly shouldnt be so hard. and the truth is after annoying a group of friends on a group text who finally asked me to fix it & let them know when iits done... I finally got it sorted out for MOST of my friends/fam but not all. and the biggest thing is there is no way to text or email every single person that might text you and have them go thru all those steps. its very annoying. plus I know I will miss people & then they wont be able to text me until they finaly realzie I'm not just being rude & maybe missing their texts and they call me to say "why arent you replying?"

     

     

    its a major issue apple needs to address and make MUCH easier to switch

    my 2 cents

  • by cbracer,

    cbracer cbracer Mar 12, 2014 8:49 AM in response to DuxburyDad
    Level 1 (0 points)
    Mar 12, 2014 8:49 AM in response to DuxburyDad

    sad those are our best options

     

    but we are still left with not getting messsages from people who use their ipad or laptop to send via wifi (many people do now...)  bummer

     

    I want that imessage app for android back!!! whhaaaaaaaa

  • by Battin,

    Battin Battin Mar 12, 2014 8:49 AM in response to Battin
    Level 1 (0 points)
    Mar 12, 2014 8:49 AM in response to Battin

    Just an update to my earlier post. After 24 hours it seems to be working again. Maybe the reason why the Apple support employee couldn't find my number in the database was because i somehow managed to remove it myself. I guess there is some kind of caching going on so it may take up to 24 hours to take effect.

  • by zelous,

    zelous zelous Mar 12, 2014 12:20 PM in response to Battin
    Level 3 (685 points)
    Mar 12, 2014 12:20 PM in response to Battin

    Battin wrote:

     

    Just an update to my earlier post. After 24 hours it seems to be working again. Maybe the reason why the Apple support employee couldn't find my number in the database was because i somehow managed to remove it myself. I guess there is some kind of caching going on so it may take up to 24 hours to take effect.

     

    YES! i have mentioned it several times now. it can take up to 24 hours for any imessage changes to take affect.

  • by Hotbumps,

    Hotbumps Hotbumps Mar 16, 2014 10:50 AM in response to Pat518
    Level 1 (0 points)
    Mar 16, 2014 10:50 AM in response to Pat518

    just call Apple Care and they will revoke the certificate/phone number from the imessage system.  worked for me.

  • by zakstern,

    zakstern zakstern Mar 17, 2014 9:06 AM in response to Hotbumps
    Level 1 (0 points)
    Mar 17, 2014 9:06 AM in response to Hotbumps

    Just a heads up but even if your "number" is removed from the imessage system it may not fix this problem.  My number is removed from the imessage system yet some people can still successfully send me iMessages.  My guess is that the phone is sending an iMessage by way of an email address and not the phone.

     

    What would solve this whole problem is if Apple just allowed you to disassociate an apple ID with iMessage rather than just a phone number because that clearly isn't sufficient.

     

    Apple should be ashamed of themselves for this - very consumer unfriendly.  Half the people I talk to don't even know what iMessage is or the difference between a blue and green bubble yet Apple forced this on them and defaulted them out of SMS.

  • by zelous,

    zelous zelous Mar 17, 2014 12:36 PM in response to zakstern
    Level 3 (685 points)
    Mar 17, 2014 12:36 PM in response to zakstern

    zakstern wrote:

     

    Apple should be ashamed of themselves for this 

     

    HAHAHAHAHAHAHAHAHA... *gasp*

     

    ...HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAAAAAAAAAA......

  • by pdroth,

    pdroth pdroth Mar 17, 2014 12:38 PM in response to zakstern
    Level 5 (5,104 points)
    Mar 17, 2014 12:38 PM in response to zakstern

    This is by far the most entertaining post I've read today.

  • by tking399,

    tking399 tking399 Mar 17, 2014 6:07 PM in response to Hotbumps
    Level 1 (0 points)
    Mar 17, 2014 6:07 PM in response to Hotbumps

    I'm glad it worked for you.  Unfortunately, that didn't work for me. 

  • by tking399,

    tking399 tking399 Mar 17, 2014 6:10 PM in response to zakstern
    Level 1 (0 points)
    Mar 17, 2014 6:10 PM in response to zakstern

    zakstern wrote:

     

    Apple should be ashamed of themselves for this - very consumer unfriendly. 

    I agree.  My experience has completely changed how I feel about Apple.  I can't believe they haven't been sued. 

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