Apm1995
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Q: iphone 4 wifi has gone really low, do you think its a problem with the antena?

So basically my iphone struggles to connect to any wifi; this started happening 2 weekends ago. I used to be able to find other wifis like mine ,BTfon, virgin,etc and other peoples too, now it struggles to connect to or find my own one at home, so what i did was changed the sky channel to 11 ( if youre sky broadband then 11 its the best channel just saying) my connection is a bit better now to my broadband but when i go upstairs my wifi is really low and sometimes i end up by losing it and i still can find others, do you think it might be cos of the antena ?

iPhone 4, iOS 6.1.3

Posted on Jun 4, 2013 2:42 AM

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Apm1995

Q: iphone 4 wifi has gone really low, do you think its a problem with the antena?

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  • by sterling r,Helpful

    sterling r sterling r Jun 6, 2013 7:36 AM in response to Apm1995
    Community Specialists
    Jun 6, 2013 7:36 AM in response to Apm1995

    Hello ther Apm1995,

     

    Here is a great lil article about troubleshooting Wifi issues with the iOS. Named iOS: Troubleshooting Wi-Fi networks and connections it can be found here http://support.apple.com/kb/ts1398.

     

    1. Be sure that you are in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    3. Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.
      • If not, refer to your network administrator or ISP for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
      • Note: You will need to enter your Wi-Fi password again if your desired network requires one.
    6. Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    7. Update your device to the latest version of software.
    8. Update your Wi-Fi router to the latest firmware2.
      • For AirPort Base Stations, see this article for information about firmware updates.

     

    There is more troubleshooting down the botton of the article, and I would recommend this section if it comes down to it.

     

    Wi-Fi disconnects, or signal strength is less than expected

    • Move closer to the Wi-Fi router (access point).
    • Check for sources of potential interference.
    • Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
    • Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
      • Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

     

    All the best,

    Sterling

  • by Apm1995,

    Apm1995 Apm1995 Jun 11, 2013 3:42 AM in response to sterling r
    Level 1 (0 points)
    Jun 11, 2013 3:42 AM in response to sterling r

    i tired that beore but still is not working properly , i think ill need to open my iphone and fix the antena i think , i guess the problem is the antena ;/ but thank you

  • by lello-2,

    lello-2 lello-2 Jun 11, 2013 4:10 AM in response to Apm1995
    Level 1 (0 points)
    Jun 11, 2013 4:10 AM in response to Apm1995

    i have the same problem since i change the iphone's button... i think the problem is the antena