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iphone 5 - stocks app not updating

I have an iphone 5 on firmware 6.1.4. The built in stocks app is not updating anymore. The last time that it updated was on June 3, 2013 8am.


How do I fix this? I have already tried restarting the iphone via holding down the apple button and sleep/wake button.


Thanks

iPhone 5, iOS 6.1.4

Posted on Jun 4, 2013 7:57 AM

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Jun 4, 2013 8:18 AM in response to kungpow112

That app is pulling data from a Yahoo! server. Try tapping the Y! icon in the lower left corner of the app, if you see the same problem on their site, you'll know it's something that Yahoo! will have to fix.


One other thing that might cause the problem is the network connection, try connecting to the Internet over another Wi-Fi network or over the cellular data network.

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Jun 4, 2013 8:57 AM in response to kungpow112

I am having the same problem on iPhone 5. The charts and the news are updating but the quote is not updating. Last update June 3, 3:29 PM. Quitting the app and restarting doesn't help. The Y! icon works. If I delete a symbol and add it back to the list, the quote area remains completely blank.

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Jun 4, 2013 10:57 AM in response to kungpow112

Yes, I have been having the same problem.


Try removing the icon from your recently viewed apps. This fixed it for me:

Press home button twice until icons appear at bottom of screen

Locate Stocks app in this section

Press and hold stocks icon until red minus sign appears

Delete by pressing on minus sign


Good luck. I hope your shares are doing better than mine.

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Jun 4, 2013 11:02 AM in response to pajowa7

I've tried this many times but it still doesn't update. I even restarted my phone.


Using the ETrade app now. The one feature that the apple/yahoo stock has as my favorite feature is being able to use two fingers to quickly see the delta between two points on the graph. i have not seen a single app that does this.

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Jun 4, 2013 3:31 PM in response to exwindows

ex,

My iPhone Stocks app started working just now (I previously stated that the app stopped working today, but actually it stopped last Friday).

So within the last minutes, the app was not working upon inspection so out of frustration, I scrolled down to the bottom of my "long" list and started clicking on various stocks randomly and rapidly. The app started working. Weird!

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Jun 4, 2013 4:19 PM in response to kungpow112

Coal Creek

I was noticing that there were some issues with Yahoo today. I think the problem was on thier side but cannot be sure. When I tapped on the "i" there were times that safari colud not connect because the "server was not responding." There are always several "moving parts" involved in delivering content to a smart phone. I've spent countless non productive hours making changes that only complicated the issue. Waiting 48 hours is always best while checking to see if others are having the issue. These are "concumer products" and best effort is all that can be expected as a service level.

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Jun 5, 2013 6:18 PM in response to exwindows

Ex,

Well, the stocks app worked for a day. It is on the fritz again this morning. Working again this afternoon. It is weird that the charts and news do update, as the stock price does not. I agree. I think it is a Yahoo problem. One would think that Apple would lets us know about the problem, since the app came with the phone. I have tried other apps, free and purchased. This one suits my needs perfectly, when working.

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iphone 5 - stocks app not updating

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