Can't get Headphone and Mic to work with Skype

Question

Level 1

12 points

Can't get Headphone and Mic to work with Skype

Hello, I have a 3 year old Macbook Pro and I am running OS 10.8.3. I am trying to get my USB headphone and mic to work with Skype but I'm not having any success. I have tried several different headphones with the same result. I finally phoned Skype support and they told me that there are some registry settings that are corrupted and that they could install the proper ones on my MBP for $149.99. I told them I did not want to spend that kind of money but I am curious if anybody else is having that issue and if anybody has a solution. Is it true that my registry values could be corrupted causing this issue. If I start up Parallels and open Skype in Windows 7 I have no issues whatsoever using the headphone. It works every time but I cannot get it to work on the Mac platform. I would appreciate any advice anybody might have. Many thanks in advance.

Dan

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on Jun 4, 2013 9:42 AM

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Answer 1

Jun 4, 2013 10:52 AM in response to dan241

I am trying to get my USB headphone and mic to work with Skype but I'm not having any success. I have tried several different headphones with the same result.

What are the system requirements of your headphones & mics? It's possible they are not compatible w/Macs and/or your current OS system.

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Answer 2

Jun 4, 2013 10:58 AM in response to dan241

First, restart Skype.

Next with your headphones/mic connected, click Skype > Preferences > Audio/Video. Change the Microphone and Speakers options to your headset.

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Answer 3

dan241 Author

Level 1

12 points

Jun 4, 2013 11:16 AM in response to Alfred DeRose

Hi, thanks for that advice but I have already checked all the setttings in "Settings" and in Skype. They all look good and show the correct headset I am using. I can even switch headset and all the settings and a different headset will also show the correct settings. When I make a "Test Call" I hear the woman's voice but I can't hear my recording. Again, if I do the same on Parallels and Windows 7 I have no problem whatsoever.

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Answer 4

dan241 Author

Level 1

12 points

Jun 4, 2013 11:19 AM in response to Baby-Boomer-USofA

When I purchased the latest headset it said that it was Mac and Skype compatible. I can set it up with Bluetooth or use the wireless receiver and can hear audio but the microphone does not work on OS X, just on Paralells and Windows 7.

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