iCloud email address

I'm trying to set up my iCloud email address but keep getting the following message in red:


"your email address can only contain non-accented Roman letters, numbers, underscores (_), and periods (.)


Is anyone else having the same issue? Am I doing something wrong?


Thanks

MacBook Pro, OS X Mountain Lion (10.8)

Posted on Jun 4, 2013 2:01 PM

Reply
1 reply

Jun 4, 2013 2:12 PM in response to MrNottingHill

Does your proposed address (don't post it) in fact contain any of these forbidden characters, i.e. accented letters or punctuation signs?


If not it sounds like a glitch at the server end: the first thing to do is to give it a day or so and try again. If it still doesn't work you will have to contact Support.


To contact iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:


http://www.apple.com/support/icloud/contact/


You will need the serial number of the covered hardware.


If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. You can reasonably insist that as it's their problem you shouldn't be charged.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud email address

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.