HT201691: About QuickTime 7 Pro registration keys

Learn about About QuickTime 7 Pro registration keys
cefal

Q: the registration key is exactly according to my email, but it says it is invalid. What do I do now?

My quicktime 7 pro registration key says it is invalid, even though I first copied and pasted it from the email. I then typed it from the email. What do I do now to get the pro version of quicktime 7?

acer laptop computer, Windows 7

Posted on Jun 4, 2013 5:35 PM

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Q: the registration key is exactly according to my email, but it says it is invalid. What do I do now?

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  • by varjak paw,

    varjak paw varjak paw Jun 5, 2013 8:54 AM in response to cefal
    Level 10 (169,876 points)
    Jun 5, 2013 8:54 AM in response to cefal

    Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.

     

     

    Also make sure you purchased a key for the correct platform (Windows or Mac). QuickTime keys are not cross-platform.

     

    Regards.