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Mac keeps randomly freezing

Until yesterday my 2012 13" MacBook Pro has been working perfectly. Now it freezes and all that doesn't freeze is the spinning beach ball whenever I open a program and at random intervals throughout general use. It happens even when the CPU usage is very low (sub 5%) and with lots of ram free (5+gb). It's really annoying and makes the computer very frustrating to use. Any help is much appreciated.

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.3), Intel i7, 8gb ram, 750gb hdd

Posted on Jun 4, 2013 9:08 PM

Reply
99 replies

Apr 5, 2017 5:40 AM in response to Gamermjs

Facing the same problem after recent OS update. Hoping for some help here.
EtreCheck report is as following:


EtreCheck version: 3.1.5 (343)

Report generated 2017-04-05 17:51:19

Download EtreCheck from https://etrecheck.com

Runtime 1:52

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Beachballing


Hardware Information:

MacBook Pro (Retina, 13-inch, Early 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro12,1

1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1867 MHz ok

BANK 1/DIMM0

4 GB DDR3 1867 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 214


Video Information:

Intel Iris Graphics 6100

Color LCD 2560 x 1600


System Software:

macOS Sierra 10.12.4 (16E195) - Time since boot: less than an hour


Disk Information:

APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 249.78 GB (39.05 GB free)

Core Storage: disk0s2 250.14 GB Online


USB Information:

Broadcom Corp. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Library/Extensions

[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2017-03-29) [Support]

[loaded] com.paragon-software.filesystems.ntfs (14.2.359 - SDK 10.5 - 2017-03-29) [Support]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.18-4 - SDK 10.11 - 2017-03-29) [Support]


/System/Library/Extensions

[not loaded] com.wacom.kext.pentablet (Pen Tablet 5.3.6-6 - SDK 10.9 - 2017-03-29) [Support]


~/Documents/Sankalan/Softwares/Other/iitbvpn/Tunnelblick.app

[not loaded] net.tunnelblick.tap (20141104 (Tunnelblick build 4685) - 2017-03-24) [Support]

[not loaded] net.tunnelblick.tun (20141104 (Tunnelblick build 4685) - 2017-03-24) [Support]


System Launch Agents:

[not loaded] 6 Apple tasks

[loaded] 185 Apple tasks

[running] 91 Apple tasks


System Launch Daemons:

[not loaded] 42 Apple tasks

[loaded] 172 Apple tasks

[running] 104 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2017-04-02) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2017-04-02) [Support]

[loaded] com.google.keystone.agent.plist (2017-01-14) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2017-01-19) [Support]

[not loaded] com.paragon-software.NTFS.fsnotify.agent.plist (2017-02-08) [Support]

[loaded] com.paragon-software.facebook.agent.plist (2017-02-08) [Support]

[not loaded] com.paragon.updater.plist (2017-02-08) [Support]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-13) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-13) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2017-04-02) [Support]

[running] com.adobe.agsservice.plist (2017-04-02) [Support]

[loaded] com.adobe.fpsaud.plist (2016-10-24) [Support] - /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud: Executable not found!

[loaded] com.google.keystone.daemon.plist (2017-01-24) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2015-09-11) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-12-13) [Support]

[running] com.paragon-software.NTFS.fsnotify.daemon.plist (2016-07-04) [Support]

[loaded] com.paragon.NTFS.launch.plist (2017-03-23)

[loaded] com.paragon.ntfs14.refresh.plist (2017-02-08) [Support]

[loaded] com.teamviewer.Helper.plist (2017-03-14) [Support]

[loaded] com.wacom.displayhelper.plist (2017-03-23)

[loaded] net.tunnelblick.tunnelblick.tunnelblickd.plist (2017-03-24) [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2017-04-02) [Support]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (2017-03-25) [Support]

[not loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2016-11-18) [Support]


Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2017-04-02) [Support]

FlashPlayer-10.6: 23.0.0.205 - SDK 10.9 (2016-11-07) [Support]

QuickTime Plugin: 7.7.3 (2017-03-29)

AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-01-20) [Support]

AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-01-20) [Support]

Flash Player: 23.0.0.205 - SDK 10.9 (2016-11-07) Outdated! Update

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2016-10-11) [Support]

JavaAppletPlugin: Java 8 Update 121 build 13 (2017-01-19) Check version


Safari Extensions:

Adguard AdBlocker - adguard - http://adguard.com (2017-03-26)

WhatFont - Chengyin Liu - http://chengyinliu.com/whatfont.html (2016-10-16)

Muzli - Stay Inspired - Muzli - http://muz.li/ (2016-10-09)

SaveFrom.net helper - SaveFrom.net - http://savefrom.net (2017-03-20)

Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2016-10-01)

URL Advisor - Kaspersky Lab - http://kaspersky.com (2017-02-17)

AdBlock Ultimate - Secure Download - https://adblockultimate.net/ (2017-03-26)


3rd Party Preference Panes:

Flash Player (2016-10-24) [Support]

Java (2017-01-19) [Support]

Paragon NTFS for Mac® (2017-02-08) [Support]

PenTablet (2016-10-25) [Support]

WacomTablet (2016-10-11) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

9% com.apple.preferences.users.remoteservice

7% kernel_task

6% hidd

5% WindowServer

4% System Preferences


Top Processes by Memory:

736 MB kernel_task

508 MB mdworker(17)

279 MB Adobe CEF Helper(2)

221 MB Pages

197 MB WindowServer


Virtual Memory Information:

4.12 GB Available RAM

1.67 GB Free RAM

3.88 GB Used RAM

2.45 GB Cached files

0 B Swap Used


Diagnostics Information:

Apr 5, 2017, 05:47:55 PM Self test - passed

Apr 5, 2017, 03:10:35 AM ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2017-04-05-031035_[redacted].cra sh

com.adobe.cep.CEPHtmlEngine - /Applications/Adobe Illustrator CC 2017/Adobe Illustrator.app/Contents/MacOS/CEPHtmlEngine/CEPHtmlEngine.app/Contents/MacOS/C EPHtmlEngine

Apr 5, 2017, 02:48:16 AM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2017_2017-04-05-024816_[redacted].hang

/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/Adobe Photoshop CC 2017

Apr 5, 2017, 02:45:13 AM ~/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2017_2017-04-05-024513_[redacted].crash

Apr 5, 2017, 02:39:22 AM /Library/Logs/DiagnosticReports/AdobeGCClient_2017-04-05-023922_[redacted].cras h

/Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient

Apr 5, 2017, 02:26:28 AM /Library/Logs/DiagnosticReports/AdobeGCClient_2017-04-05-022628_[redacted].cras h

Apr 5, 2017, 02:22:08 AM /Library/Logs/DiagnosticReports/Creative Cloud_2017-04-05-022208_[redacted].crash

com.adobe.acc.AdobeCreativeCloud - /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud

Apr 5, 2017, 01:43:46 AM /Library/Logs/DiagnosticReports/AdobeGCClient_2017-04-05-014346_[redacted].cras h

Apr 3, 2017, 09:22:33 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2017-04-03-212233_[ redacted].cpu_resource.diag [Details]

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

Apr 3, 2017, 02:38:14 PM /Library/Logs/DiagnosticReports/TeamViewer_2017-04-03-143814_[redacted].hang

/Applications/TeamViewer.app/Contents/MacOS/TeamViewer


Files deleted by EtreCheck:

Apr 5, 2017, 02:12:21 AM - ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist

Jun 4, 2013 9:13 PM in response to Gamermjs

Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:


http://www.etresoft.com/etrecheck


Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:

User uploaded file

Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.


It will take a moment to run as it collects its data.


Copy and paste its output in a reply.


Do not be concerned about anything that says "Problem" or "failed".


EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.


When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.

Jun 4, 2013 9:32 PM in response to John Galt

Hardware Information:

MacBook Pro (13-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information:

Intel HD Graphics 4000 - VRAM: 512 MB


Startup Items:

360ControlDaemon - Path: /Library/StartupItems/360ControlDaemon

ChmodBPF - Path: /Library/StartupItems/ChmodBPF

VirtualBox - Path: /Library/StartupItems/VirtualBox


System Software:

OS X 10.8.3 (12D78) - Uptime: 0 days 0:8


Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 549.3 GB (66.7 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 200 GB (34.88 GB free)


OPTIARC DVD RW AD-5970H

USB Information:

Logitech USB Optical Mouse

CHICONY HP Basic USB Keyboard

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:

at.obdev.nke.LittleSnitch Version: 3876

com.Cycling74.driver.Soundflower Version: 1.6.6

org.pqrs.driver.KeyRemap4MacBook Version: 8.0.0

org.virtualbox.kext.VBoxDrv Version: 4.2.8

org.virtualbox.kext.VBoxUSB Version: 4.2.8

org.virtualbox.kext.VBoxNetFlt Version: 4.2.8

org.virtualbox.kext.VBoxNetAdp Version: 4.2.8


Problem System Launch Daemons:


Problem System Launch Agents:

[loaded] com.paragon.NTFS.auth.plist


Launch Daemons:

[loaded] at.obdev.littlesnitchd.plist

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[not loaded] com.bjango.istatmenusdaemon.plist

[loaded] com.bombich.ccc.plist

[loaded] com.google.keystone.daemon.plist

[loaded] org.macosforge.xquartz.privileged_startx.plist

[loaded] org.pqrs.KeyRemap4MacBook.load.plist


Launch Agents:

[loaded] at.obdev.LittleSnitchUIAgent.plist

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.bjango.istatmenusagent.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.razer.rzupdater.plist

[loaded] com.razerzone.rzdeviceengine.plist

[loaded] com.seagate.SeagateStorageGauge.plist

[loaded] org.macosforge.xquartz.startx.plist

[loaded] org.pqrs.KeyRemap4MacBook.server.plist


User Launch Agents:

[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

[failed] com.apple.CSConfigDotMacCert-xxx@me.com-SharedServices.Agent.plist

[loaded] com.spotify.webhelper.plist

[loaded] com.valvesoftware.steamclean.plist

[not loaded] org.virtualbox.vboxwebsrv.plist


User Login Items:

iTunesHelper

SpeechSynthesisServer

CrossOver CD Helper

GeekTool Helper

iSnap

CrossOver CD Helper


3rd Party Preference Panes:

Flash Player

Java

MacFUSE

Paragon NTFS for Mac ® OS X

XBox 360 Controllers


Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

googletalkbrowserplugin.plugin

JavaAppletPlugin.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

OfficeLiveBrowserPlugin.plugin

OnLiveGameClientDetector.plugin

QuickTime Plugin.plugin

Silverlight.plugin


User Internet Plug-ins:


Bad Fonts:

None


Top Processes by CPU:

11% mds

4% mdworker

2% WindowServer

1% EtreCheck

0% SystemUIServer

0% Battery

0% ocspd

0% fontd

0% ps


Top Processes by Memory:

74 MB mds

57 MB Dock

41 MB WindowServer

41 MB coreservicesd

33 MB Finder

33 MB Google

25 MB CalendarAgent

25 MB loginwindow

25 MB SystemUIServer


Virtual Memory Statistics

5.44 GB Free RAM

1.11 GB Active RAM

136 MB Inactive RAM

1.32 GB Wired RAM

345 MB Page-ins

0 B Page-outs


Jun 4, 2013 10:06 PM in response to Gamermjs

Back up your hard disk, not necessarily that there is any reason to suspect it is failing, but the slowdowns you describe can presage an impending disk failure and you should have backups anyway.


There are way too many third party system modifications, Internet plugins, and User startup items in your report to implicate any particular one, but a heavily modified system such as yours will be difficult to maintain. It is also possible for one third party modification to interfere with another, so that either one may work on its own but the combination of both can cause problems.


To isolate the problem consider these suggestions:


Creating a temporary account to isolate user-specific problems: Isolating an issue by using another user account


Log out of your usual account and log in to the temporary one. If the problems subside they are caused by one or more of your Login Items. Disable them in System Preferences > Users and Groups > select your account > Login Items.


Delete the temporary account when you are finished with it.


Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode


Safe Mode is for troubleshooting only. Startup will take a long time and some programs (iTunes for example) will not work in Safe Mode. Restarting your Mac normally will restore its previous state. If the Mac works in Safe Mode without the frequent "wait cursor" and freezing, then your problems are due to one or more of the system modifications you installed. They will affect all users so the behaviour will be affect the temporary user account as well.


For a general purpose troubleshooting read Isolating issues in Mac OS X and OS X Mountain Lion: If your Mac runs slowly. The article is very cursory, but be sure to read through to the end. Unfortunately the link to Disk Utility at the end points to nothing useful, so use this one: Disk Utility. Use Disk Utility to repair your startup disk, and report any errors it finds.


More links you may find helpful:


Memory limitations: Using Activity Monitor to read System Memory and determine how much RAM is being used


You have plenty of RAM but poorly written apps or system modifications can use all of it, resulting in slowdowns. Read the above to determine if excessive amounts of virtual memory are required.


Identifying resource hogs and other tips: Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity. Use Activity Monitor to correlate the slowdowns to one or more active processes.


To identify potential hardware problems: Apple Hardware Test


Lastly: though it will not fix your problems, update to OS X 10.8.4. Check the App Store. It was released today.

Jun 5, 2013 12:22 PM in response to John Galt

The next time you have the problem, note the exact time: hour, minute, second.


If you have more than one user account, these instructions must be carried out as an administrator.


Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.

Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).


When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.


Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Jul 27, 2013 3:06 AM in response to Gamermjs

Hi,

I have been using and occasionally fixing Apple OS's since OS 7.0 and I do get bit irritated with all the replies from all the "know alls" on this topic. AND I have searched Hi and Lo for a reasonable answer.

I have NEVER had such a frustrating experience with a Apple OS until OSX 10.8.4, randomly giving me processes (not responding).

There is NO consistency and happens with all apps Apple and others and has nothing to do with mode. It is an OS bug and leaves me wondering why.

Any solutions out there? Please.

Alternately where can I get a beta version of "Mavericks" that I can install?

Thanks

Jul 27, 2013 4:53 AM in response to Gamermjs

Hi Gamermjs,

Sorry but I don't buy it.

If you Google "Mountain Lion, not responding". You will see that there is every concieveable problem with this "freeze" being posted with as many "solutions".

To brush it off by saying it was a cable (your solution) or using a different mode or doing a hardware test is not good enough. I have Activity monitor open on my desktop permanently and can see exactly which apps (from Finder to Skype to Firefox to Safari to Pages to etc etc) that goes on a "beachball freeze" for anything from a few seconds to - well let me go and make a coffee while the ball goes round and round - and then its gone with NO way of getting a diagnosis of what is happening deep down. It is also not a malware as I also have virus checking apps and Little Snitch running to try and find out what it is.

Frustrating 😟

Jul 27, 2013 5:45 AM in response to MyEyEMac

MyEyEMac wrote:


I have been using and occasionally fixing Apple OS's since OS 7.0 ...


Then you should know enough to ask a new question so that your specific circumstance can be addressed.


It is also not a malware as I also have virus checking apps


Your virus checking apps may very well be malware, but there may be additional reasons for your frustrations that no one is in position to address without more information regarding your system. Please post a new question with the results of EtreCheck as instructed to the OP above, or Linc Davis's instructions, or at least some information with which to start.

Aug 21, 2013 4:10 AM in response to John Galt

Hey Guys,

Just a heads-up on what I did. The short story 🙂


After much clearing caches and zapping Pram etc etc. I re-installed back to ML 10.8.1.


Problem Solved!


Running like a dream, back to where I was.


It was not a hardware or a malware etc problem.


Apologies to Apple but it was an update problem ... do not update above 10.8.1 ...wait for Mavericks.


EtreCheck won't help any now.

Aug 21, 2013 7:33 AM in response to MyEyEMac

MyEyEMac wrote:


... Problem Solved!


Problem deferred.


Downgrading OS X is not the way to address third party system modifications that break with system updates. Since you won't divulge what that is we'll never know the reason, but the problematic code remains on your Mac.


FIx the problem, not the symptom. That's what the OP did.

Sep 2, 2013 10:54 AM in response to John Galt

I'm having freezing problems myself. Wondering if anyone can deduce anything from my log...





Hardware Information:

MacBook Pro (15-inch, Early 2011)

MacBook Pro - model: MacBookPro8,2

1 2 GHz Intel Core i7 CPU: 4 cores

4 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB

AMD Radeon HD 6490M - VRAM: 256 MB


Startup Items:

VirtualBox - Path: /Library/StartupItems/VirtualBox


System Software:

OS X 10.8.4 (12E55) - Uptime: 0 days 0:23:9


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

S.M.A.R.T. Status: Failing

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (89.68 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


MATSHITADVD-R UJ-8A8


USB Information:

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. FaceTime HD Camera (Built-in)


Apple Computer, Inc. IR Receiver


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.68)

com.parallels.kext.prl_usb_connect (7.0

com.parallels.kext.prl_hypervisor (7.0

com.parallels.kext.prl_hid_hook (7.0

com.parallels.kext.prl_netbridge (7.0

com.parallels.kext.prl_vnic (7.0

org.virtualbox.kext.VBoxDrv (4.1.6)

org.virtualbox.kext.VBoxUSB (4.1.6)

org.virtualbox.kext.VBoxNetFlt (4.1.6)

org.virtualbox.kext.VBoxNetAdp (4.1.6)


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.parallels.desktop.launchdaemon.plist

[loaded] com.prosofteng.DriveGenius.locum.plist

[loaded] com.rim.BBDaemon.plist


Launch Agents:

[loaded] com.parallels.desktop.launch.plist

[loaded] com.parallels.DesktopControlAgent.plist

[loaded] com.parallels.vm.prl_pcproxy.plist

[loaded] com.rim.BBAlbumArtCacher.plist

[loaded] com.rim.BBLaunchAgent.plist


User Launch Agents:

[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist

[loaded] com.google.keystone.agent.plist

[failed] com.mlbam.nexdef.core.NexdefLoader.plist

[failed] com.prosofteng.DGMonitor.plist

[not loaded] org.virtualbox.vboxwebsrv.plist


User Login Items:

Flux

iTunesHelper

Caffeine

Dropbox

BlackBerry Device Manager


3rd Party Preference Panes:

Flash Player

Perian


Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

GameFacePlugin.plugin

GarminGpsControl.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

Unity Web Player.plugin


User Internet Plug-ins:


Bad Fonts:

None


Top Processes by CPU:

15% WindowServer

11% Google Chrome

3% hidd

1% EtreCheck

0% fontd

0% BBLaunchAgent

0% prl_disp_service

0% Flux

0% Dock

0% mds


Top Processes by Memory:

160 MB Google Chrome

108 MB Google Chrome Helper

86 MB AdobeReader

78 MB Dropbox

66 MB WindowServer

61 MB mds

57 MB Dock

53 MB Finder

29 MB coreservicesd

25 MB RimAlbumArtDaemon


Virtual Memory Statistics

1.16 GB Free RAM

1.65 GB Active RAM

153 MB Inactive RAM

1.04 GB Wired RAM

690 MB Page-ins

0 B Page-outs

Sep 2, 2013 11:21 AM in response to cobbs87

cobbs87 wrote:


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

S.M.A.R.T. Status: Failing


You have an impending hard disk drive failure. Consider yourself fortunate in that you now have an opportunity to back up your important information if you have not done so already.


Replacing the hard disk itself is not unreasonably expensive, and is easily accomplished yourself if you are so inclined. Having a verified and operational backup turns a potential disaster into a non-event.

Mac keeps randomly freezing

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