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All replies
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Helpful answers
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Sep 23, 2013 9:41 AM in response to John Galtby ccwasson,Hardware Information:
MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro - model: MacBookPro10,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 768 MB
System Software:
OS X 10.8.5 (12F37) - Uptime: 0 days 0:16:19
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (210.21 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
Launch Agents:
User Launch Agents:
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flip4Mac WMV
Internet Plug-ins:
Flip4Mac WMV Plugin.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
WidevineMediaOptimizer.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
3% Google Chrome
2% WindowServer
1% EtreCheck
1% fontd
0% mds
0% System Events
0% Finder
0% fseventsd
0% diskmanagementd
0% hidd
Top Processes by Memory:
180 MB Google Chrome
106 MB Google Chrome Helper
98 MB Dock
82 MB mds
57 MB WindowServer
33 MB Finder
25 MB NotificationCenter
25 MB EtreCheck
16 MB coreservicesd
16 MB SystemUIServer
Virtual Memory Statistics
4.80 GB Free RAM
1.29 GB Active RAM
223 MB Inactive RAM
1.70 GB Wired RAM
415 MB Page-ins
0 B Page-outs
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Sep 27, 2013 8:38 AM in response to Gamermjsby Krkss,Hi! I just started to experience this problem a few days ago, I've tried some solutions I've read including repairing disk and disk permissions, I hope you can help me, here's my Etrecheck report:
Hardware Information:
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
Startup Items:
Digidesign Mbox 2 - Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper
M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader
PACESupport - Path: /Library/StartupItems/PACESupport
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:23:24
Disk Information:
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
HD MACINTOSH (disk0s2) /: 499.25 GB (310.4 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.digidesign.iokit.DigiDal (8.0.3f1)
com.Cycling74.driver.Soundflower (1.5.1)
com.waves.driver.soundgrid (2.0.0)
com.paceap.kext.pacesupport.snowleopard (5.7.2)
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.digidesign.elevenrack.helper.plist
[loaded] com.digidesign.fwfamily.helper.plist
[loaded] com.m-audio.firewire.helper.plist
[loaded] com.microsoft.office.licensing.helper.plist
[not loaded] com.teamviewer.teamviewer_service.plist
[loaded] com.waves.daemon.SoundGridProtocolService.plist
[loaded] PACESupport.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[not loaded] com.teamviewer.teamviewer.plist
[not loaded] com.teamviewer.teamviewer_desktop.plist
User Launch Agents:
[loaded] com.codecm.uploader.plist
[loaded] com.divx.agent.postinstall.plist
User Login Items:
iTunesHelper
ProFire Agent
TrapsMonitor
3rd Party Preference Panes:
Digidesign Eleven Rack
DigidesignMbox2
Digidesign Mbox 2 Pro
DivX
Flash Player
Flip4Mac WMV
Growl
Java
PreferencesPane
PreferencesPane
YAMAHA-USBMIDIPatch
Internet Plug-ins:
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
6% kextcache
3% WindowServer
1% SGProtocolService
1% SystemUIServer
1% EtreCheck
0% fontd
0% coreservicesd
0% aosnotifyd
Top Processes by Memory:
147 MB iTunes
74 MB Google Chrome
66 MB WindowServer
61 MB Google Chrome Helper
49 MB kextcache
41 MB Dock
41 MB Finder
33 MB coreservicesd
25 MB loginwindow
25 MB EtreCheck
Virtual Memory Statistics
6.13 GB Free RAM
864 MB Active RAM
138 MB Inactive RAM
916 MB Wired RAM
323 MB Page-ins
0 B Page-outs
Thank you very much for your attention
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Sep 27, 2013 8:40 AM in response to John Galtby Krkss,Hi! I just started to experience this problem a few days ago, I've tried some solutions I've read including repairing disk and disk permissions, I hope you can help me, here's my Etrecheck report:
Hardware Information:
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 330M - VRAM: 256 MB
Intel HD Graphics - VRAM: 288 MB
Startup Items:
Digidesign Mbox 2 - Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper
M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader
PACESupport - Path: /Library/StartupItems/PACESupport
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:23:24
Disk Information:
TOSHIBA MK5055GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
HD MACINTOSH (disk0s2) /: 499.25 GB (310.4 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.digidesign.iokit.DigiDal (8.0.3f1)
com.Cycling74.driver.Soundflower (1.5.1)
com.waves.driver.soundgrid (2.0.0)
com.paceap.kext.pacesupport.snowleopard (5.7.2)
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.digidesign.elevenrack.helper.plist
[loaded] com.digidesign.fwfamily.helper.plist
[loaded] com.m-audio.firewire.helper.plist
[loaded] com.microsoft.office.licensing.helper.plist
[not loaded] com.teamviewer.teamviewer_service.plist
[loaded] com.waves.daemon.SoundGridProtocolService.plist
[loaded] PACESupport.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[not loaded] com.teamviewer.teamviewer.plist
[not loaded] com.teamviewer.teamviewer_desktop.plist
User Launch Agents:
[loaded] com.codecm.uploader.plist
[loaded] com.divx.agent.postinstall.plist
User Login Items:
iTunesHelper
ProFire Agent
TrapsMonitor
3rd Party Preference Panes:
Digidesign Eleven Rack
DigidesignMbox2
Digidesign Mbox 2 Pro
DivX
Flash Player
Flip4Mac WMV
Growl
Java
PreferencesPane
PreferencesPane
YAMAHA-USBMIDIPatch
Internet Plug-ins:
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
6% kextcache
3% WindowServer
1% SGProtocolService
1% SystemUIServer
1% EtreCheck
0% fontd
0% coreservicesd
0% aosnotifyd
Top Processes by Memory:
147 MB iTunes
74 MB Google Chrome
66 MB WindowServer
61 MB Google Chrome Helper
49 MB kextcache
41 MB Dock
41 MB Finder
33 MB coreservicesd
25 MB loginwindow
25 MB EtreCheck
Virtual Memory Statistics
6.13 GB Free RAM
864 MB Active RAM
138 MB Inactive RAM
916 MB Wired RAM
323 MB Page-ins
0 B Page-outs
Thank you very much for your attention
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Sep 27, 2013 9:02 AM in response to Krkssby John Galt,Soundflower appears frequently in crash reports. It hasn't been updated in years and its support forum is moribund.
You are using Google Chrome, which is notorious for causing problems on a Mac. I recommend using a browser that isn't specifically designed for delivering targeted advertising to you, such as Safari or Firefox.
com.codecm.uploader.plist
Are you aware that you installed spyware on your Mac? Most people would not choose to install such junk unless they are deceived into doing so.
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Sep 27, 2013 9:15 AM in response to John Galtby Krkss,That was a quick response! thank you very much, I've just uninstalled soundflower, i hope this helps to get my MBP running faster.
I started using Google Chrome yesterday because I thought Firefox was cousing these problems, I'll go back to firefox immediately.
I was not aware tht I installed spyware on my computer, do you have any idea of how can I uninstall it?
Thanks for your help and time!
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Sep 27, 2013 12:48 PM in response to Krkssby John Galt,1. Quit Firefox, Chrome, Safari, or whatever web browsers that may be running.
2. Copy (triple-click to select it) the following line
~/Library/LaunchAgents/
3. Using the Finder's Go > Go to Folder… menu, paste it in the text field and press the Go button.
4. Locate the file com.codecm.uploader.plist and drag it to the Trash.
5. Repeat Steps 2 and 3 using the following line:
~/Library/Application Support/
6. Locate the file Codec-M and drag it to the Trash.
7. Log out of your account, and log in again.
Codec-M is not likely to be related to the crashing problem, but it is not a codec. Therefore it's deceptive and not to be trusted. Its true purpose is to deliver targeted advertising that you probably do not want, and may cause your browser to become sluggish.
There may be other places for Codec-M to hide. In an abundance of caution I recommend you uninstall Google Chrome completely. You can always reinstall it if you wish, but beware of anything that asks you to install a "codec" or "optimizer" or "accelerator" or anything similar. This applies regardless of whatever browser you prefer to use.
If you're still having trouble after following the above, please start a new Discussion since everyone's problems are unique and deserve specific attention. Your EtreCheck results showed other potential causes that should be explored. Thanks!
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Oct 3, 2013 6:09 AM in response to John Galtby MarcusSagharchi,Dear John
I have been reading this thread and it seems like you are extremely helpfull in assisting people with random freeze problems on ML. I had random freeze problems the minute i upgraded from Leapord to Snow Leapord, i thought upgrade to ML would help but it hasnt. Essentially its a mouse freeze and nothing works, it usually happens on internet/itunes but sometimes happens RIGHT at startup, here is the report I generated.Hardware Information:
iMac (20-inch, Mid 2007)
iMac - model: iMac7,1
1 2 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
ATI,RadeonHD2400 - VRAM: 128 MB
Startup Items:
Aladdin - Path: /Library/StartupItems/Aladdin
System Software:
OS X 10.8.5 (12F37) - Uptime: 0 days 0:23:3
Disk Information:
ST3250820AS Q disk0 : (250.06 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (174.21 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. Built-in iSight
ALFA AWUS036NHR
Microsoft Microsoft® 2.4GHz Transceiver v8.0
Apple Computer, Inc. IR Receiver
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.realtek.driver.RTL8192CU (1014)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.rim.BBDaemon.plist
Launch Agents:
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[not loaded] Wlan.Software
User Launch Agents:
[loaded] com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
[failed] com.facebook.videochat.Nima.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.spotify.webhelper.plist
User Login Items:
AirPort Base Station Agent
Spotify
SPanel
3rd Party Preference Panes:
DivX
Flash Player
Flip4Mac WMV
Internet Plug-ins:
AdobePDFViewer.plugin
ContentUploaderPlugin.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.4-10.5.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
2% EtreCheck
2% WindowServer
1% Google Chrome
1% fontd
1% Spotify
0% Wireless Network Utility
0% ps
0% cupsd
0% mds
0% BBLaunchAgent
Top Processes by Memory:
115 MB Google Chrome
102 MB mds
49 MB Finder
49 MB WindowServer
48 MB Google Chrome Helper
45 MB Dock
29 MB Spotify
29 MB RimAlbumArtDaemon
20 MB coreservicesd
20 MB EtreCheck
Virtual Memory Statistics
2.13 GB Free RAM
1.22 GB Active RAM
154 MB Inactive RAM
514 MB Wired RAM
566 MB Page-ins
0 B Page-outs
Thanks so much for your help!
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Oct 3, 2013 7:17 AM in response to MarcusSagharchiby John Galt,Hi Marcus,
The first suggestion is to remove Aladdin's Stuffit Expander, which has been suffering a long decline since January, 1995. Its usefulness ceased shortly thereafter.
Also, unless you are still using a BlackBerry (does anyone any more?), uninstall anything related to it.
My earlier comments regarding Google Chrome still apply.
There are other potential causes for slowdowns and freezing. If the above does not result in an immediate improvement please start a new Discussion so those other concerns can be addressed.
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Oct 5, 2013 1:36 PM in response to John Galtby marcfromcalgary,My MacbookPro started freezing randomly on Thursday, Oct 3.
This is the rport for the latest crash.
Any help would be appreciated.
Marc
2013-10-05 8:27:45.771 AM firefox[810]: BUNDLELOADED =1: 148c7bd0
2013-10-05 8:27:46.842 AM WindowServer[86]: CGXDisableUpdate: UI updates were forcibly disabled by application "Firefox" for over 1.00 seconds. Server has re-enabled them.
2013-10-05 8:27:46.863 AM WindowServer[86]: reenable_update_for_connection: UI updates were finally reenabled by application "Firefox" after 1.02 seconds (server forcibly re-enabled them after 1.00 seconds)
2013-10-05 8:49:17.303 AM WindowServer[86]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
2013-10-05 8:49:18.431 AM loginwindow[42]: find_shared_window: WID -1
2013-10-05 8:49:18.431 AM loginwindow[42]: CGSGetWindowTags: Invalid window 0xffffffff
2013-10-05 8:49:18.431 AM loginwindow[42]: find_shared_window: WID -1
2013-10-05 8:49:18.432 AM loginwindow[42]: CGSSetWindowTags: Invalid window 0xffffffff
2013-10-05 8:49:18.623 AM loginwindow[42]: ERROR | -[LWBuiltInScreenLockAuthLion preLoad] | guestEnabled is true, but guest mode is not set to a usable value
2013-10-05 8:49:19.205 AM coreservicesd[71]: Application App:"loginwindow" [ 0x0/0x1001] @ 0x0x7fe7e3e013f0 tried to be brought forward, but isn't in fPermittedFrontASNs ( ( ASN:0x0-0x42042:) ), so denying.
2013-10-05 8:49:19.206 AM WindowServer[86]: [cps/setfront] Failed setting the front application to loginwindow, psn 0x0-0x1001, securitySessionID=0x186a4, err=-13066
2013-10-05 8:49:19.924 AM loginwindow[42]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
2013-10-05 8:49:19.925 AM loginwindow[42]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
2013-10-05 2:06:58.000 PM bootlog[0]: BOOT_TIME 1381003618 0
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 0:17:44
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (63.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Hewlett-Packard HP LaserJet M2727nf MFP
Seagate Backup+ Desk 3 TB
disk1s1 (disk1s1) <not mounted>: 262 KB
Seagate - Photo Music - iTunes Movies (disk1s3) /Volumes/Seagate - Photo Music - iTunes Movies: 3 TB (2.68 TB free)
Western Digital My Book 1148 3 TB
disk2s1 (disk2s1) <not mounted>: 209.7 MB
My Book for Mac (disk2s2) /Volumes/My Book for Mac: 3 TB (2.18 TB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.symantec.kext.internetSecurity (1.4.1f4)
com.symantec.kext.pf (5.5f52)
com.symantec.kext.ips (3.8f4)
com.Cycling74.driver.Soundflower (1.6.6)
com.symantec.kext.filesecurity (2.5.4f5)
com.symantec.kext.fw (5.3f5)
com.symantec.kext.SymAPComm (12.5f55)
com.seagate.driver.PowSecDriverCore (5.2.3)
com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3)
Problem System Launch Daemons:
[loaded] com.seagate.TBDecorator.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.cocoatech.pathfinder.SMFHelper.plist
[loaded] com.cocoatech.pathfinder.SMFHelper7.plist
[loaded] com.crashplan.engine.plist
[loaded] com.fitbit.fitbitd.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.jeppesen.JDMPrivHelper.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.silabs.kextloader.plist
[loaded] com.splashtop.streamer-daemon.plist
[loaded] com.symantec.deepsight-extractor.plist
[loaded] com.symantec.errorreporter-periodic.plist
[loaded] com.symantec.liveupdate.daemon.ondemand.plist
[loaded] com.symantec.liveupdate.daemon.plist
[not loaded] com.symantec.nav.migrateqtf.plist
[loaded] com.symantec.sharedsettings.plist
[loaded] com.symantec.symdaemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.canon.MFManager.plist
[loaded] com.epson.epw.agent.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.jeppesen.jsum.agent.plist
[not loaded] com.splashtop.streamer-for-root.plist
[loaded] com.splashtop.streamer-for-user.plist
[loaded] com.symantec.errorreporter-periodicagent.plist
[loaded] com.symantec.nis.application.plist
[loaded] com.symantec.uiagent.application.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
[loaded] com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist
[loaded] com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist
[loaded] com.akamai.single-user-client.plist
[loaded] com.crashplan.javacheck.plist
[loaded] com.ecamm.printopia.plist
[loaded] com.google.Chrome.framework.plist
[not loaded] com.macpaw.CleanMyMac.helperTool.plist
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
User Login Items:
FontExplorerXAutoload
MagicPrefs
Dropbox
CrashPlan menu bar
SpyderUtility
TrapsMonitor
HP Scheduler
3rd Party Preference Panes:
Akamai NetSession Preferences
Flash Player
Flip4Mac WMV
Java
MagicPrefs
Norton\nQuickMenu
Paragon NTFS for Mac ® OS X
Printopia
Internet Plug-ins:
AdobeAAMDetect.plugin
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
GarminGpsControl.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
Musicnotes.plugin
NortonInternetSecurityBF.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
Scorch.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
RealPlayer Plugin.plugin
Bad Fonts:
None
Top Processes by CPU:
8% WindowServer
8% Console
7% backupd
3% Finder
1% EtreCheck
1% SymDaemon
0% coreservicesd
0% TrapsMonitor
0% Microsoft Word
0% mds
Top Processes by Memory:
172 MB SymDaemon
139 MB mds
106 MB java
106 MB WindowServer
98 MB Google Chrome
98 MB Microsoft Word
90 MB Dock
66 MB com.apple.quicklook.satellite
57 MB Dropbox
49 MB CalendarAgent
Virtual Memory Statistics
5.02 GB Free RAM
1.72 GB Active RAM
185 MB Inactive RAM
1.08 GB Wired RAM
495 MB Page-ins
0 B Page-outs
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Oct 5, 2013 2:34 PM in response to marcfromcalgaryby John Galt,marcfromcalgary, please start a new discussion, thanks.
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Oct 22, 2013 6:06 PM in response to John Galtby ProducerNYC,Thanks for suggesting etresoft program! Saved me as I was able to see a problem with safari
I had this show up
[failed] com.apple.SafariBookmarksSyncer.plist
I deleted the file and it stopped ,my safari 7.0 from freezing!
You sir are the MAN
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Oct 22, 2013 6:40 PM in response to cobbs87by Grant Bennet-Alder,cobbs87-
You are also showing BOTH Parallels AND VirtualBox software loaded.
You need to choose one or the other, or they will fight and crash your Mac.
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Oct 29, 2013 12:17 PM in response to Gamermjsby TRussMeister,I am having similar random freezing issues. I am quite sure that it started up after I began hooking my computer up to an Epson projector for presnetations. Other than that, nothing that I know of began with the freezes. I then got Sophos to check for any virus/malware issues, nothing came of it. I repaired my disk permissions, and attempted a disk repair which failed, so I reformated and reinstalled the OS from a recent time machine file.
Any suggestions? Here is my Etresoft output. My free ram is not always so low, but it does seem to get chopped down as time goes on. Additionally, if there is any bloatware on here that could be dissposed of, I would appreciate any recommendations. Thanks!
Hardware Information:
MacBook Pro (15-inch, Early 2011)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6750M - VRAM: 1024 MB
Intel HD Graphics 3000 - VRAM: 384 MB
Startup Items:
VirtualBox - Path: /Library/StartupItems/VirtualBox
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 1 day 17:57:54
Disk Information:
TOSHIBA MK7559GSXF disk0 : (698.64 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 698.32 GB (404.76 GB free)
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
com.sophos.nke.swi (9.0.3)
com.sophos.kext.sav (9.0.3)
org.virtualbox.kext.VBoxDrv (4.2.0)
org.virtualbox.kext.VBoxUSB (4.2.0)
org.virtualbox.kext.VBoxNetFlt (4.2.0)
org.virtualbox.kext.VBoxNetAdp (4.2.0)
Problem System Launch Daemons:
[not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.barebones.authd.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sophos.autoupdate.plist
[loaded] com.sophos.configuration.plist
[loaded] com.sophos.intercheck.plist
[loaded] com.sophos.notification.plist
[loaded] com.sophos.scan.plist
[loaded] com.sophos.sxld.plist
[loaded] com.sophos.webd.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.sophos.uiserver.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.[...].plist
[loaded] com.adobe.ARM.[...].plist
[not loaded] com.spotify.webhelper.plist
[not loaded] org.virtualbox.vboxwebsrv.plist
User Login Items:
iTunesHelper
Music Manager
Google Drive
Dropbox
Google Chrome
3rd Party Preference Panes:
Flash Player
Flip4Mac WMV
Growl
MusicManager
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Picasa.plugin
Bad Fonts:
None
Time Machine:
Cannot find /usr/bin/tmutil
Top Processes by CPU:
4% EtreCheck
3% syslogd
2% WindowServer
1% activitymonitord
1% Google Chrome
1% Microsoft Word
1% Activity Monitor
0% hidd
0% Microsoft PowerPoint
0% Google Drive
Top Processes by Memory:
213 MB Google Chrome
172 MB Microsoft PowerPoint
152 MB WindowServer
135 MB SophosScanD
111 MB Microsoft Word
96 MB Google Chrome Helper
78 MB java
74 MB mds
70 MB Google Drive
61 MB DashboardClient
Virtual Memory Statistics:
80 MB Free RAM
2.34 GB Active RAM
781 MB Inactive RAM
831 MB Wired RAM
7.59 GB Page-ins
558 MB Page-outs
-
Nov 22, 2013 4:12 AM in response to Gamermjsby frankbokhorst,I got some troubles as well for about 1-2 months now. It freezes almost every day and will take about 15 minutes to boot up and restart all open programms again. I'm a heavy user on my macbook with lots of programms.
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:36:33
Disk Information:
ST9320325ASG disk0 : (320,07 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 319,21 GB (164,77 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
LaCie LaCie Hard Drive USB 1 TB
EFI (disk1s1) <not mounted>: 209,7 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 999,86 GB (196,59 GB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.sophos.kext.sav (8.0.14)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sophos.autoupdate.plist
[loaded] com.sophos.intercheck.plist
[loaded] com.sophos.notification.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.sophos.uiserver.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.spotify.webhelper.plist
User Login Items:
Snail
3rd Party Preference Panes:
Flash Player
Growl
VLC Streamer
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
DivX Web Player.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
OnLiveGameClientDetector.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
Unity Web Player.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 319,21 GB Disk used: 154,45 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 999,86 GB
Total number of backups: 99
Oldest backup: 2011-07-21 17:14:30 +0000
Last backup: 2013-11-22 10:30:53 +0000
Size of backup disk: Excellent
Backup size 999,86 GB > (Disk size 319,21 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Top Processes by CPU:
8% WindowServer
7% backupd
4% FluidApp
3% mds
2% Finder
2% Google Chrome
1% Dreamweaver
1% mds_stores
1% EtreCheck
0% mtmd
Top Processes by Memory:
328 MB mds_stores
205 MB FluidApp
156 MB Google Chrome
147 MB Dreamweaver
139 MB InterCheck
139 MB com.apple.IconServicesAgent
131 MB WindowServer
82 MB Mail
66 MB Finder
66 MB Spotify
Virtual Memory Statistics:
3.17 GB Free RAM
2.55 GB Active RAM
1.19 GB Inactive RAM
1.09 GB Wired RAM
934 MB Page-ins
0 B Page-outs
-