Gamermjs

Q: Mac keeps randomly freezing

Until yesterday my 2012 13" MacBook Pro has been working perfectly. Now it freezes and all that doesn't freeze is the spinning beach ball whenever I open a program and at random intervals throughout general use. It happens even when the CPU usage is very low (sub 5%) and with lots of ram free (5+gb). It's really annoying and makes the computer very frustrating to use. Any help is much appreciated.

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.3), Intel i7, 8gb ram, 750gb hdd

Posted on Jun 4, 2013 9:08 PM

Close

Q: Mac keeps randomly freezing

  • All replies
  • Helpful answers

Previous Page 2 of 7 last Next
  • by ccwasson,

    ccwasson ccwasson Sep 23, 2013 9:41 AM in response to John Galt
    Level 1 (0 points)
    Sep 23, 2013 9:41 AM in response to John Galt

    Hardware Information:

              MacBook Pro (Retina, 13-inch, Late 2012)

              MacBook Pro - model: MacBookPro10,2

              1 2.5 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 768 MB

     

    System Software:

              OS X 10.8.5 (12F37) - Uptime: 0 days 0:16:19

     

    Disk Information:

              APPLE SSD SM256E disk0 : (251 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 250.14 GB (210.21 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

     

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

     

    Launch Agents:

     

    User Launch Agents:

              [loaded] com.google.keystone.agent.plist

     

    User Login Items:

              iTunesHelper

     

    3rd Party Preference Panes:

              Flip4Mac WMV

     

    Internet Plug-ins:

              Flip4Mac WMV Plugin.plugin

              JavaAppletPlugin.plugin

              QuickTime Plugin.plugin

              WidevineMediaOptimizer.plugin

     

    User Internet Plug-ins:

     

    Bad Fonts:

              None

     

    Top Processes by CPU:

                   3%          Google Chrome

                   2%          WindowServer

                   1%          EtreCheck

                   1%          fontd

                   0%          mds

                   0%          System Events

                   0%          Finder

                   0%          fseventsd

                   0%          diskmanagementd

                   0%          hidd

     

    Top Processes by Memory:

              180 MB             Google Chrome

              106 MB             Google Chrome Helper

              98 MB              Dock

              82 MB              mds

              57 MB              WindowServer

              33 MB              Finder

              25 MB              NotificationCenter

              25 MB              EtreCheck

              16 MB              coreservicesd

              16 MB              SystemUIServer

     

    Virtual Memory Statistics

              4.80 GB            Free RAM

              1.29 GB            Active RAM

              223 MB             Inactive RAM

              1.70 GB            Wired RAM

              415 MB             Page-ins

              0 B                Page-outs

  • by Krkss,

    Krkss Krkss Sep 27, 2013 8:38 AM in response to Gamermjs
    Level 1 (0 points)
    Sep 27, 2013 8:38 AM in response to Gamermjs

    Hi! I just started to experience this problem a few days ago, I've tried some solutions I've read including repairing disk and disk permissions, I hope you can help me, here's my Etrecheck report:

     

    Hardware Information:

              MacBook Pro - model: MacBookPro6,2

              1 2.4 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              NVIDIA GeForce GT 330M - VRAM: 256 MB

              Intel HD Graphics - VRAM: 288 MB

     

    Startup Items:

              Digidesign Mbox 2 - Path: /Library/StartupItems/Digidesign Mbox 2

              DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader

              HWNetMgr - Path: /Library/StartupItems/HWNetMgr

              HWPortDetect - Path: /Library/StartupItems/HWPortDetect

              M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper

              M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader

              PACESupport - Path: /Library/StartupItems/PACESupport

     

    System Software:

              Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:23:24

     

    Disk Information:

              TOSHIBA MK5055GSXF disk0 : (500.11 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        HD MACINTOSH (disk0s2) /: 499.25 GB (310.4 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. iPhone

     

              Apple Internal Memory Card Reader

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Built-in iSight

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.digidesign.iokit.DigiDal          (8.0.3f1)

              com.Cycling74.driver.Soundflower          (1.5.1)

              com.waves.driver.soundgrid          (2.0.0)

              com.paceap.kext.pacesupport.snowleopard          (5.7.2)

     

    Problem System Launch Daemons:

              [not loaded] ftp-proxy.plist

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.digidesign.elevenrack.helper.plist

              [loaded] com.digidesign.fwfamily.helper.plist

              [loaded] com.m-audio.firewire.helper.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [not loaded] com.teamviewer.teamviewer_service.plist

              [loaded] com.waves.daemon.SoundGridProtocolService.plist

              [loaded] PACESupport.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.CS5ServiceManager.plist

              [not loaded] com.teamviewer.teamviewer.plist

              [not loaded] com.teamviewer.teamviewer_desktop.plist

     

    User Launch Agents:

              [loaded] com.codecm.uploader.plist

              [loaded] com.divx.agent.postinstall.plist

     

    User Login Items:

              iTunesHelper

              ProFire Agent

              TrapsMonitor

     

    3rd Party Preference Panes:

              Digidesign Eleven Rack

              DigidesignMbox2

              Digidesign Mbox 2 Pro

              DivX

              Flash Player

              Flip4Mac WMV

              Growl

              Java

              PreferencesPane

              PreferencesPane

              YAMAHA-USBMIDIPatch

     

    Internet Plug-ins:

              DivXBrowserPlugin.plugin

              Flash Player.plugin

              FlashPlayer-10.6.plugin

              Flip4Mac WMV Plugin.plugin

              iPhotoPhotocast.plugin

              JavaAppletPlugin.plugin

              OVSHelper.plugin

              QuickTime Plugin.plugin

              SharePointBrowserPlugin.plugin

              Silverlight.plugin

     

    User Internet Plug-ins:

     

    Bad Fonts:

              None

     

    Top Processes by CPU:

                   6%          kextcache

                   3%          WindowServer

                   1%          SGProtocolService

                   1%          SystemUIServer

                   1%          EtreCheck

                   0%          fontd

                   0%          coreservicesd

                   0%          aosnotifyd

     

    Top Processes by Memory:

              147 MB             iTunes

              74 MB              Google Chrome

              66 MB              WindowServer

              61 MB              Google Chrome Helper

              49 MB              kextcache

              41 MB              Dock

              41 MB              Finder

              33 MB              coreservicesd

              25 MB              loginwindow

              25 MB              EtreCheck

     

    Virtual Memory Statistics

              6.13 GB            Free RAM

              864 MB             Active RAM

              138 MB             Inactive RAM

              916 MB             Wired RAM

              323 MB             Page-ins

              0 B                Page-outs

     

     

     

    Thank you very much for your attention

  • by Krkss,

    Krkss Krkss Sep 27, 2013 8:40 AM in response to John Galt
    Level 1 (0 points)
    Sep 27, 2013 8:40 AM in response to John Galt

    Hi! I just started to experience this problem a few days ago, I've tried some solutions I've read including repairing disk and disk permissions, I hope you can help me, here's my Etrecheck report:

     

    Hardware Information:

              MacBook Pro - model: MacBookPro6,2

              1 2.4 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              NVIDIA GeForce GT 330M - VRAM: 256 MB

              Intel HD Graphics - VRAM: 288 MB

     

    Startup Items:

              Digidesign Mbox 2 - Path: /Library/StartupItems/Digidesign Mbox 2

              DigidesignLoader - Path: /Library/StartupItems/DigidesignLoader

              HWNetMgr - Path: /Library/StartupItems/HWNetMgr

              HWPortDetect - Path: /Library/StartupItems/HWPortDetect

              M-Audio FireWire Audio Helper - Path: /Library/StartupItems/M-Audio FireWire Audio Helper

              M-Audio Firmware Loader - Path: /Library/StartupItems/M-Audio Firmware Loader

              PACESupport - Path: /Library/StartupItems/PACESupport

     

    System Software:

              Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:23:24

     

    Disk Information:

              TOSHIBA MK5055GSXF disk0 : (500.11 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        HD MACINTOSH (disk0s2) /: 499.25 GB (310.4 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898

     

    USB Information:

              Apple Inc. iPhone

     

              Apple Internal Memory Card Reader

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. Built-in iSight

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.digidesign.iokit.DigiDal          (8.0.3f1)

              com.Cycling74.driver.Soundflower          (1.5.1)

              com.waves.driver.soundgrid          (2.0.0)

              com.paceap.kext.pacesupport.snowleopard          (5.7.2)

     

    Problem System Launch Daemons:

              [not loaded] ftp-proxy.plist

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.digidesign.elevenrack.helper.plist

              [loaded] com.digidesign.fwfamily.helper.plist

              [loaded] com.m-audio.firewire.helper.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [not loaded] com.teamviewer.teamviewer_service.plist

              [loaded] com.waves.daemon.SoundGridProtocolService.plist

              [loaded] PACESupport.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.CS5ServiceManager.plist

              [not loaded] com.teamviewer.teamviewer.plist

              [not loaded] com.teamviewer.teamviewer_desktop.plist

     

    User Launch Agents:

              [loaded] com.codecm.uploader.plist

              [loaded] com.divx.agent.postinstall.plist

     

    User Login Items:

              iTunesHelper

              ProFire Agent

              TrapsMonitor

     

    3rd Party Preference Panes:

              Digidesign Eleven Rack

              DigidesignMbox2

              Digidesign Mbox 2 Pro

              DivX

              Flash Player

              Flip4Mac WMV

              Growl

              Java

              PreferencesPane

              PreferencesPane

              YAMAHA-USBMIDIPatch

     

    Internet Plug-ins:

              DivXBrowserPlugin.plugin

              Flash Player.plugin

              FlashPlayer-10.6.plugin

              Flip4Mac WMV Plugin.plugin

              iPhotoPhotocast.plugin

              JavaAppletPlugin.plugin

              OVSHelper.plugin

              QuickTime Plugin.plugin

              SharePointBrowserPlugin.plugin

              Silverlight.plugin

     

    User Internet Plug-ins:

     

    Bad Fonts:

              None

     

    Top Processes by CPU:

                   6%          kextcache

                   3%          WindowServer

                   1%          SGProtocolService

                   1%          SystemUIServer

                   1%          EtreCheck

                   0%          fontd

                   0%          coreservicesd

                   0%          aosnotifyd

     

    Top Processes by Memory:

              147 MB             iTunes

              74 MB              Google Chrome

              66 MB              WindowServer

              61 MB              Google Chrome Helper

              49 MB              kextcache

              41 MB              Dock

              41 MB              Finder

              33 MB              coreservicesd

              25 MB              loginwindow

              25 MB              EtreCheck

     

    Virtual Memory Statistics

              6.13 GB            Free RAM

              864 MB             Active RAM

              138 MB             Inactive RAM

              916 MB             Wired RAM

              323 MB             Page-ins

              0 B                Page-outs

     

     

     

    Thank you very much for your attention

  • by John Galt,

    John Galt John Galt Sep 27, 2013 9:02 AM in response to Krkss
    Level 8 (48,663 points)
    Mac OS X
    Sep 27, 2013 9:02 AM in response to Krkss

     

    Soundflower appears frequently in crash reports. It hasn't been updated in years and its support forum is moribund.

     

    You are using Google Chrome, which is notorious for causing problems on a Mac. I recommend using a browser that isn't specifically designed for delivering targeted advertising to you, such as Safari or Firefox.

     

    com.codecm.uploader.plist


    Are you aware that you installed spyware on your Mac? Most people would not choose to install such junk unless they are deceived into doing so.

  • by Krkss,

    Krkss Krkss Sep 27, 2013 9:15 AM in response to John Galt
    Level 1 (0 points)
    Sep 27, 2013 9:15 AM in response to John Galt

    That was a quick response! thank you very much, I've just uninstalled soundflower, i hope this helps to get my MBP running faster.

     

    I started using Google Chrome yesterday because I thought Firefox was cousing these problems, I'll go back to firefox immediately.

     

    I was not aware tht I installed spyware on my computer, do you have any idea of how can I uninstall it?

     

    Thanks for your help and time!

  • by John Galt,

    John Galt John Galt Sep 27, 2013 12:48 PM in response to Krkss
    Level 8 (48,663 points)
    Mac OS X
    Sep 27, 2013 12:48 PM in response to Krkss

    1. Quit Firefox, Chrome, Safari, or whatever web browsers that may be running.

    2. Copy (triple-click to select it) the following line

     

    ~/Library/LaunchAgents/

     

    3. Using the Finder's Go > Go to Folder… menu, paste it in the text field and press the Go button.

    4. Locate the file com.codecm.uploader.plist and drag it to the Trash.

    5. Repeat Steps 2 and 3 using the following line:


    ~/Library/Application Support/

     

    6. Locate the file Codec-M and drag it to the Trash.

    7. Log out of your account, and log in again.

     

    Codec-M is not likely to be related to the crashing problem, but it is not a codec. Therefore it's deceptive and not to be trusted. Its true purpose is to deliver targeted advertising that you probably do not want, and may cause your browser to become sluggish.

     

    There may be other places for Codec-M to hide. In an abundance of caution I recommend you uninstall Google Chrome completely. You can always reinstall it if you wish, but beware of anything that asks you to install a "codec" or "optimizer" or "accelerator" or anything similar. This applies regardless of whatever browser you prefer to use.

     

    If you're still having trouble after following the above, please start a new Discussion since everyone's problems are unique and deserve specific attention. Your EtreCheck results showed other potential causes that should be explored. Thanks!

  • by MarcusSagharchi,

    MarcusSagharchi MarcusSagharchi Oct 3, 2013 6:09 AM in response to John Galt
    Level 1 (0 points)
    Oct 3, 2013 6:09 AM in response to John Galt

    Dear John


    I have been reading this thread and it seems like you are extremely helpfull in assisting people with random freeze problems on ML. I had random freeze problems the minute i upgraded from Leapord to Snow Leapord, i thought upgrade to ML would help but it hasnt. Essentially its a mouse freeze and nothing works, it usually happens on internet/itunes but sometimes happens RIGHT at startup, here is the report I generated.

     

     

     

    Hardware Information:

              iMac (20-inch, Mid 2007)

              iMac - model: iMac7,1

              1 2 GHz Intel Core 2 Duo CPU: 2 cores

              4 GB RAM

     

    Video Information:

              ATI,RadeonHD2400 - VRAM: 128 MB

     

    Startup Items:

              Aladdin - Path: /Library/StartupItems/Aladdin

     

    System Software:

              OS X 10.8.5 (12F37) - Uptime: 0 days 0:23:3

     

    Disk Information:

              ST3250820AS Q disk0 : (250.06 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 249.2 GB (174.21 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

    USB Information:

              Apple Inc. Built-in iSight

     

               ALFA  AWUS036NHR

     

              Microsoft Microsoft® 2.4GHz Transceiver v8.0

     

     

              Apple Computer, Inc. IR Receiver

     

     

              Apple Inc. Bluetooth USB Host Controller

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)

              com.realtek.driver.RTL8192CU          (1014)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.rim.BBDaemon.plist

     

    Launch Agents:

              [loaded] com.rim.BBAlbumArtCacher.plist

              [loaded] com.rim.BBLaunchAgent.plist

              [not loaded] Wlan.Software

     

    User Launch Agents:

              [loaded] com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist

              [failed] com.facebook.videochat.Nima.plist

              [loaded] com.google.keystone.agent.plist

              [loaded] com.spotify.webhelper.plist

     

    User Login Items:

              AirPort Base Station Agent

              Spotify

              SPanel

     

    3rd Party Preference Panes:

              DivX

              Flash Player

              Flip4Mac WMV

     

    Internet Plug-ins:

              AdobePDFViewer.plugin

              ContentUploaderPlugin.plugin

              DivXBrowserPlugin.plugin

              Flash Player.plugin

              FlashPlayer-10.4-10.5.plugin

              FlashPlayer-10.6.plugin

              Flip4Mac WMV Plugin.plugin

              iPhotoPhotocast.plugin

              JavaAppletPlugin.plugin

              OfficeLiveBrowserPlugin.plugin

              QuickTime Plugin.plugin

              RealPlayer Plugin.plugin

              Silverlight.plugin

     

    User Internet Plug-ins:

     

    Bad Fonts:

              None

     

    Top Processes by CPU:

                   2%          EtreCheck

                   2%          WindowServer

                   1%          Google Chrome

                   1%          fontd

                   1%          Spotify

                   0%          Wireless Network Utility

                   0%          ps

                   0%          cupsd

                   0%          mds

                   0%          BBLaunchAgent

     

    Top Processes by Memory:

              115 MB             Google Chrome

              102 MB             mds

              49 MB              Finder

              49 MB              WindowServer

              48 MB              Google Chrome Helper

              45 MB              Dock

              29 MB              Spotify

              29 MB              RimAlbumArtDaemon

              20 MB              coreservicesd

              20 MB              EtreCheck

     

    Virtual Memory Statistics

              2.13 GB            Free RAM

              1.22 GB            Active RAM

              154 MB             Inactive RAM

              514 MB             Wired RAM

              566 MB             Page-ins

              0 B                Page-outs

     

     

     

    Thanks so much for your help!

  • by John Galt,

    John Galt John Galt Oct 3, 2013 7:17 AM in response to MarcusSagharchi
    Level 8 (48,663 points)
    Mac OS X
    Oct 3, 2013 7:17 AM in response to MarcusSagharchi

    Hi Marcus,

     

    The first suggestion is to remove Aladdin's Stuffit Expander, which has been suffering a long decline since January, 1995. Its usefulness ceased shortly thereafter.

     

    Also, unless you are still using a BlackBerry (does anyone any more?), uninstall anything related to it.

     

    My earlier comments regarding Google Chrome still apply.

     

    There are other potential causes for slowdowns and freezing. If the above does not result in an immediate improvement please start a new Discussion so those other concerns can be addressed.

  • by marcfromcalgary,

    marcfromcalgary marcfromcalgary Oct 5, 2013 1:36 PM in response to John Galt
    Level 1 (4 points)
    Video
    Oct 5, 2013 1:36 PM in response to John Galt

    My MacbookPro started freezing randomly on Thursday, Oct 3.

     

    This is the rport for the latest crash.

     

    Any help would be appreciated.

    Marc

     

    2013-10-05 8:27:45.771 AM firefox[810]: BUNDLELOADED =1: 148c7bd0

    2013-10-05 8:27:46.842 AM WindowServer[86]: CGXDisableUpdate: UI updates were forcibly disabled by application "Firefox" for over 1.00 seconds. Server has re-enabled them.

    2013-10-05 8:27:46.863 AM WindowServer[86]: reenable_update_for_connection: UI updates were finally reenabled by application "Firefox" after 1.02 seconds (server forcibly re-enabled them after 1.00 seconds)

    2013-10-05 8:49:17.303 AM WindowServer[86]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

    2013-10-05 8:49:18.431 AM loginwindow[42]: find_shared_window: WID -1

    2013-10-05 8:49:18.431 AM loginwindow[42]: CGSGetWindowTags: Invalid window 0xffffffff

    2013-10-05 8:49:18.431 AM loginwindow[42]: find_shared_window: WID -1

    2013-10-05 8:49:18.432 AM loginwindow[42]: CGSSetWindowTags: Invalid window 0xffffffff

    2013-10-05 8:49:18.623 AM loginwindow[42]: ERROR | -[LWBuiltInScreenLockAuthLion preLoad] | guestEnabled is true, but guest mode is not set to a usable value

    2013-10-05 8:49:19.205 AM coreservicesd[71]: Application App:"loginwindow" [ 0x0/0x1001]  @ 0x0x7fe7e3e013f0 tried to be brought forward, but isn't in fPermittedFrontASNs ( ( ASN:0x0-0x42042:) ), so denying.

    2013-10-05 8:49:19.206 AM WindowServer[86]: [cps/setfront] Failed setting the front application to loginwindow, psn 0x0-0x1001, securitySessionID=0x186a4, err=-13066

    2013-10-05 8:49:19.924 AM loginwindow[42]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

    2013-10-05 8:49:19.925 AM loginwindow[42]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

    2013-10-05 2:06:58.000 PM bootlog[0]: BOOT_TIME 1381003618 0

     

     

    Hardware Information:

                      MacBook Pro (15-inch, Mid 2010)

                      MacBook Pro - model: MacBookPro6,2

                      1 2.4 GHz Intel Core i5 CPU: 2 cores

                      8 GB RAM

     

    Video Information:

                      Intel HD Graphics - VRAM: 288 MB

                      NVIDIA GeForce GT 330M - VRAM: 256 MB

     

    System Software:

                      OS X 10.8.5 (12F45) - Uptime: 0 days 0:17:44

     

    Disk Information:

                      Hitachi HTS545032B9SA02 disk0 : (320.07 GB)

                                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                                        Macintosh HD (disk0s2) /: 319.21 GB (63.68 GB free)

                                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

                      MATSHITADVD-R   UJ-898

     

    USB Information:

                      Apple Inc. Apple Internal Keyboard / Trackpad

     

                      Apple Internal Memory Card Reader

     

                      Apple Inc. BRCM2070 Hub

                                        Apple Inc. Bluetooth USB Host Controller

     

                      Hewlett-Packard HP LaserJet M2727nf MFP

     

                      Seagate Backup+ Desk 3 TB

                                        disk1s1 (disk1s1) <not mounted>: 262 KB

                                        Seagate - Photo Music -  iTunes Movies (disk1s3) /Volumes/Seagate - Photo Music -  iTunes Movies: 3 TB (2.68 TB free)

     

                      Western Digital My Book 1148 3 TB

                                        disk2s1 (disk2s1) <not mounted>: 209.7 MB

                                        My Book for Mac (disk2s2) /Volumes/My Book for Mac: 3 TB (2.18 TB free)

     

     

                      Apple Computer, Inc. IR Receiver

     

                      Apple Inc. Built-in iSight

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

                      com.symantec.kext.internetSecurity                (1.4.1f4)

                      com.symantec.kext.pf        (5.5f52)

                      com.symantec.kext.ips      (3.8f4)

                      com.Cycling74.driver.Soundflower   (1.6.6)

                      com.symantec.kext.filesecurity        (2.5.4f5)

                      com.symantec.kext.fw        (5.3f5)

                      com.symantec.kext.SymAPComm   (12.5f55)

                      com.seagate.driver.PowSecDriverCore           (5.2.3)

                      com.seagate.driver.PowSecLeafDriver_10_5                 (5.2.3)

     

    Problem System Launch Daemons:

                      [loaded]  com.seagate.TBDecorator.plist

     

    Problem System Launch Agents:

     

    Launch Daemons:

                      [loaded]  com.adobe.fpsaud.plist

                      [loaded]  com.cocoatech.pathfinder.SMFHelper.plist

                      [loaded]  com.cocoatech.pathfinder.SMFHelper7.plist

                      [loaded]  com.crashplan.engine.plist

                      [loaded]  com.fitbit.fitbitd.plist

                      [loaded]  com.google.keystone.daemon.plist

                      [loaded]  com.jeppesen.JDMPrivHelper.plist

                      [loaded]  com.macpaw.CleanMyMac2.Agent.plist

                      [loaded]  com.microsoft.office.licensing.helper.plist

                      [loaded]  com.silabs.kextloader.plist

                      [loaded]  com.splashtop.streamer-daemon.plist

                      [loaded]  com.symantec.deepsight-extractor.plist

                      [loaded]  com.symantec.errorreporter-periodic.plist

                      [loaded]  com.symantec.liveupdate.daemon.ondemand.plist

                      [loaded]  com.symantec.liveupdate.daemon.plist

                      [not loaded]            com.symantec.nav.migrateqtf.plist

                      [loaded]  com.symantec.sharedsettings.plist

                      [loaded]  com.symantec.symdaemon.plist

     

    Launch Agents:

                      [not loaded]            com.adobe.AAM.Updater-1.0.plist

                      [loaded]  com.canon.MFManager.plist

                      [loaded]  com.epson.epw.agent.plist

                      [loaded]  com.google.keystone.agent.plist

                      [loaded]  com.jeppesen.jsum.agent.plist

                      [not loaded]            com.splashtop.streamer-for-root.plist

                      [loaded]  com.splashtop.streamer-for-user.plist

                      [loaded]  com.symantec.errorreporter-periodicagent.plist

                      [loaded]  com.symantec.nis.application.plist

                      [loaded]  com.symantec.uiagent.application.plist

     

    User Launch Agents:

                      [loaded]  com.adobe.AAM.Updater-1.0.plist

                      [loaded]  com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist

                      [loaded]  com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist

                      [loaded]  com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist

                      [loaded]  com.akamai.single-user-client.plist

                      [loaded]  com.crashplan.javacheck.plist

                      [loaded]  com.ecamm.printopia.plist

                      [loaded]  com.google.Chrome.framework.plist

                      [not loaded]            com.macpaw.CleanMyMac.helperTool.plist

                      [not loaded]            com.macpaw.CleanMyMac.trashSizeWatcher.plist

                      [not loaded]            com.macpaw.CleanMyMac.volumeWatcher.plist

                      [loaded]  com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist

                      [loaded]  com.macpaw.CleanMyMac2Helper.scheduledScan.plist

                      [loaded]  com.macpaw.CleanMyMac2Helper.trashWatcher.plist

     

    User Login Items:

                      FontExplorerXAutoload

                      MagicPrefs

                      Dropbox

                      CrashPlan menu bar

                      SpyderUtility

                      TrapsMonitor

                      HP Scheduler

     

    3rd Party Preference Panes:

                      Akamai NetSession Preferences

                      Flash Player

                      Flip4Mac WMV

                      Java

                      MagicPrefs

                      Norton\nQuickMenu

                      Paragon NTFS for Mac ® OS X

                      Printopia

     

    Internet Plug-ins:

                      AdobeAAMDetect.plugin

                      AdobePDFViewer.plugin

                      AdobePDFViewerNPAPI.plugin

                      Flash Player.plugin

                      FlashPlayer-10.6.plugin

                      Flip4Mac WMV Plugin.plugin

                      GarminGpsControl.plugin

                      Google Earth Web Plug-in.plugin

                      iPhotoPhotocast.plugin

                      JavaAppletPlugin.plugin

                      Musicnotes.plugin

                      NortonInternetSecurityBF.plugin

                      OfficeLiveBrowserPlugin.plugin

                      QuickTime Plugin.plugin

                      Scorch.plugin

                      SharePointBrowserPlugin.plugin

                      Silverlight.plugin

     

    User Internet Plug-ins:

                      RealPlayer Plugin.plugin

     

    Bad Fonts:

                      None

     

    Top Processes by CPU:

    8%     WindowServer

    8%     Console

    7%     backupd

    3%     Finder

    1%     EtreCheck

    1%     SymDaemon

    0%     coreservicesd

    0%     TrapsMonitor

    0%     Microsoft Word

    0%     mds

     

    Top Processes by Memory:

                      172 MB                    SymDaemon

                      139 MB                    mds

                      106 MB                    java

                      106 MB                    WindowServer

                      98 MB                     Google Chrome

                      98 MB                     Microsoft Word

                      90 MB                     Dock

                      66 MB                     com.apple.quicklook.satellite

                      57 MB                     Dropbox

                      49 MB                     CalendarAgent

     

    Virtual Memory Statistics

                      5.02 GB                  Free RAM

                      1.72 GB                  Active RAM

                      185 MB                    Inactive RAM

                      1.08 GB                  Wired RAM

                      495 MB                    Page-ins

                      0 B       Page-outs

  • by John Galt,

    John Galt John Galt Oct 5, 2013 2:34 PM in response to marcfromcalgary
    Level 8 (48,663 points)
    Mac OS X
    Oct 5, 2013 2:34 PM in response to marcfromcalgary
  • by ProducerNYC,

    ProducerNYC ProducerNYC Oct 22, 2013 6:06 PM in response to John Galt
    Level 1 (0 points)
    Oct 22, 2013 6:06 PM in response to John Galt

    Thanks for suggesting etresoft program! Saved me as I was able to see a problem with safari

    I had this show up

    [failed]            com.apple.SafariBookmarksSyncer.plist

    I deleted the file and it stopped ,my safari 7.0 from freezing!

     

    You sir are the MAN

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Oct 22, 2013 6:40 PM in response to cobbs87
    Level 9 (60,729 points)
    Desktops
    Oct 22, 2013 6:40 PM in response to cobbs87

    cobbs87-

     

    You are also showing BOTH Parallels AND VirtualBox software loaded.

     

    You need to choose one or the other, or they will fight and crash your Mac.

  • by TRussMeister,

    TRussMeister TRussMeister Oct 29, 2013 12:17 PM in response to Gamermjs
    Level 1 (0 points)
    Oct 29, 2013 12:17 PM in response to Gamermjs

    I am having similar random freezing issues.  I am quite sure that it started up after I began hooking my computer up to an Epson projector for presnetations.  Other than that, nothing that I know of began with the freezes.  I then got Sophos to check for any virus/malware issues, nothing came of it.  I repaired my disk permissions, and attempted a disk repair which failed, so I reformated and reinstalled the OS from a recent time machine file. 

     

    Any suggestions?  Here is my Etresoft output.  My free ram is not always so low, but it does seem to get chopped down as time goes on.  Additionally, if there is any bloatware on here that could be dissposed of, I would appreciate any recommendations.  Thanks!

     

    Hardware Information:

              MacBook Pro (15-inch, Early 2011)

              MacBook Pro - model: MacBookPro8,2

              1 2.2 GHz Intel Core i7 CPU: 4 cores

              4 GB RAM

     

    Video Information:

              AMD Radeon HD 6750M - VRAM: 1024 MB

              Intel HD Graphics 3000 - VRAM: 384 MB

     

    Startup Items:

              VirtualBox - Path: /Library/StartupItems/VirtualBox

     

    System Software:

              Mac OS X 10.6.8 (10K549) - Uptime: 1 day 17:57:54

     

    Disk Information:

              TOSHIBA MK7559GSXF disk0 : (698.64 GB)

                        (null) (disk0s1) <not mounted>: 200 MB

                        Macintosh HD (disk0s2) /: 698.32 GB (404.76 GB free)

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple, Inc. MacBook Pro

     

    Kernel Extensions:

              com.sophos.nke.swi          (9.0.3)

              com.sophos.kext.sav          (9.0.3)

              org.virtualbox.kext.VBoxDrv          (4.2.0)

              org.virtualbox.kext.VBoxUSB          (4.2.0)

              org.virtualbox.kext.VBoxNetFlt          (4.2.0)

              org.virtualbox.kext.VBoxNetAdp          (4.2.0)

     

    Problem System Launch Daemons:

              [not loaded] org.samba.winbindd.plist

     

    Problem System Launch Agents:

              [failed] com.apple.Kerberos.renew.plist

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.adobe.SwitchBoard.plist

              [loaded] com.barebones.authd.plist

              [loaded] com.google.keystone.daemon.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.sophos.autoupdate.plist

              [loaded] com.sophos.configuration.plist

              [loaded] com.sophos.intercheck.plist

              [loaded] com.sophos.notification.plist

              [loaded] com.sophos.scan.plist

              [loaded] com.sophos.sxld.plist

              [loaded] com.sophos.webd.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.CS5ServiceManager.plist

              [loaded] com.google.keystone.agent.plist

              [loaded] com.sophos.uiserver.plist

     

    User Launch Agents:

              [loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.ARM.[...].plist

              [loaded] com.adobe.ARM.[...].plist

              [not loaded] com.spotify.webhelper.plist

              [not loaded] org.virtualbox.vboxwebsrv.plist

     

    User Login Items:

              iTunesHelper

              Music Manager

              Google Drive

              Dropbox

              Google Chrome

     

    3rd Party Preference Panes:

              Flash Player

              Flip4Mac WMV

              Growl

              MusicManager

     

    Internet Plug-ins:

              AdobePDFViewer.plugin

              AdobePDFViewerNPAPI.plugin

              Flash Player.plugin

              FlashPlayer-10.6.plugin

              Flip4Mac WMV Plugin.plugin

              Google Earth Web Plug-in.plugin

              iPhotoPhotocast.plugin

              JavaAppletPlugin.plugin

              OfficeLiveBrowserPlugin.plugin

              QuickTime Plugin.plugin

              SharePointBrowserPlugin.plugin

              Silverlight.plugin

     

    User Internet Plug-ins:

              Picasa.plugin

     

    Bad Fonts:

              None

     

    Time Machine:

              Cannot find /usr/bin/tmutil

     

    Top Processes by CPU:

                   4%          EtreCheck

                   3%          syslogd

                   2%          WindowServer

                   1%          activitymonitord

                   1%          Google Chrome

                   1%          Microsoft Word

                   1%          Activity Monitor

                   0%          hidd

                   0%          Microsoft PowerPoint

                   0%          Google Drive

     

    Top Processes by Memory:

              213 MB             Google Chrome

              172 MB             Microsoft PowerPoint

              152 MB             WindowServer

              135 MB             SophosScanD

              111 MB             Microsoft Word

              96 MB              Google Chrome Helper

              78 MB              java

              74 MB              mds

              70 MB              Google Drive

              61 MB              DashboardClient

     

    Virtual Memory Statistics:

              80 MB              Free RAM

              2.34 GB            Active RAM

              781 MB             Inactive RAM

              831 MB             Wired RAM

              7.59 GB            Page-ins

              558 MB             Page-outs

  • by frankbokhorst,

    frankbokhorst frankbokhorst Nov 22, 2013 4:12 AM in response to Gamermjs
    Level 1 (0 points)
    Nov 22, 2013 4:12 AM in response to Gamermjs

    I got some troubles as well for about 1-2 months now. It freezes almost every day and will take about 15 minutes to boot up and restart all open programms again. I'm a heavy user on my macbook with lots of programms.

     

    Hardware Information:

              MacBook Pro (15-inch, Mid 2010)

              MacBook Pro - model: MacBookPro6,2

              1 2.4 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics - VRAM: 288 MB

              NVIDIA GeForce GT 330M - VRAM: 256 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0

              AirPlay: Version: 1.9

              AppleAVBAudio: Version: 2.0.0

              iSightAudio: Version: 7.7.3

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:36:33

     

    Disk Information:

              ST9320325ASG disk0 : (320,07 GB)

                        EFI (disk0s1) <not mounted>: 209,7 MB

                        Macintosh HD (disk0s2) /: 319,21 GB (164,77 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Internal Memory Card Reader

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple, Inc. Keyboard Hub

                        Mitsumi Electric Apple Optical USB Mouse

     

                        Apple Inc. Apple Keyboard

     

              LaCie LaCie Hard Drive USB 1 TB

                        EFI (disk1s1) <not mounted>: 209,7 MB

                        Time Machine Backups (disk1s2) /Volumes/Time Machine Backups: 999,86 GB (196,59 GB free)

     

              Apple Inc. Built-in iSight

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.sophos.kext.sav          (8.0.14)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.adobe.SwitchBoard.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.sophos.autoupdate.plist

              [loaded] com.sophos.intercheck.plist

              [loaded] com.sophos.notification.plist

     

    Launch Agents:

              [not loaded] com.adobe.AAM.Updater-1.0.plist

              [loaded] com.adobe.CS5ServiceManager.plist

              [loaded] com.sophos.uiserver.plist

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist

              [failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist

              [loaded] com.google.keystone.agent.plist

              [loaded] com.spotify.webhelper.plist

     

    User Login Items:

              Snail

     

    3rd Party Preference Panes:

              Flash Player

              Growl

              VLC Streamer

     

    Internet Plug-ins:

              AdobePDFViewer.plugin

              AdobePDFViewerNPAPI.plugin

              Default Browser.plugin

              DivX Web Player.plugin

              Flash Player.plugin

              FlashPlayer-10.6.plugin

              iPhotoPhotocast.plugin

              JavaAppletPlugin.plugin

              OnLiveGameClientDetector.plugin

              OVSHelper.plugin

              QuickTime Plugin.plugin

              SharePointBrowserPlugin.plugin

              Silverlight.plugin

              Unity Web Player.plugin

     

    User Internet Plug-ins:

     

    Bad Fonts:

              None

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 319,21 GB Disk used: 154,45 GB

              Destinations:

                        Time Machine Backups [Local] (Last used)

                        Total size: 999,86 GB

                        Total number of backups: 99

                        Oldest backup: 2011-07-21 17:14:30 +0000

                        Last backup: 2013-11-22 10:30:53 +0000

                        Size of backup disk: Excellent

                                  Backup size 999,86 GB > (Disk size 319,21 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

              /sbin excluded from backup!

              /usr excluded from backup!

              /System excluded from backup!

              /bin excluded from backup!

              /private excluded from backup!

              /Library excluded from backup!

              /Applications excluded from backup!

     

    Top Processes by CPU:

                   8%          WindowServer

                   7%          backupd

                   4%          FluidApp

                   3%          mds

                   2%          Finder

                   2%          Google Chrome

                   1%          Dreamweaver

                   1%          mds_stores

                   1%          EtreCheck

                   0%          mtmd

     

    Top Processes by Memory:

              328 MB             mds_stores

              205 MB             FluidApp

              156 MB             Google Chrome

              147 MB             Dreamweaver

              139 MB             InterCheck

              139 MB             com.apple.IconServicesAgent

              131 MB             WindowServer

              82 MB              Mail

              66 MB              Finder

              66 MB              Spotify

     

    Virtual Memory Statistics:

              3.17 GB            Free RAM

              2.55 GB            Active RAM

              1.19 GB            Inactive RAM

              1.09 GB            Wired RAM

              934 MB             Page-ins

              0 B                Page-outs

  • by frankbokhorst,

    frankbokhorst frankbokhorst Nov 27, 2013 5:58 AM in response to frankbokhorst
    Level 1 (0 points)
    Nov 27, 2013 5:58 AM in response to frankbokhorst

    someone please?

Previous Page 2 of 7 last Next