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iphone 4 email notification not working

hi,



my issue is simple, i am not receiving email notifications during when the phone is locked. i am absolutely required to receive email instantly and alerted INSTANTLY for my business, as i have a 20 minute guarantee for them.



anyways, in my notifications -> mail section i have the notification center on, badge app icon on, new mail sound ding, show preview on, and view in lock screen on.


yet whenever my phone is locked it doesn't alert me of the new email, ever.



in my fetch settings its turned on, and to 15 mins (can't make it lower)... i dunno what this has to do with anything but i heard it was a factor.



i really need my phone to alert me instantly 😟 can anyone help?



ty

iPhone 4, iOS 6.1.3

Posted on Jun 4, 2013 9:34 PM

Reply
12 replies

Jun 4, 2013 9:40 PM in response to orueN

If your email account is a POP account, then the 15 minute setting is the best you can do. If you need email immediately, I strongly suggest you use an IMAP email provider. One such provider is iCloud.


Make sure that Settings > Mail, Contacts, Calendars > Fetch New Data > Push is set to "On". Then in Settings > Mail, Contacts, Calendars > Fetch New Data > Advanced, the email account you're relying on for these quick notifications should be set to "Push".

Jun 4, 2013 9:51 PM in response to sberman

i am haha.


i'm using an alternative aol account to send a msg to my gmail account.



having the same issue with boxcar to be honest with you....... for some reason notifications in the locked screen simply don't work. i am having this issue with regular email on the phone AND boxcar as well.

Jun 4, 2013 10:06 PM in response to orueN

Oh, OK, so your big issue is with Notification Center. Personally, I have mail off in Notification Center, but my iPhone buzzes anyway when locked, which happens to be enough info for me.


But I see your original post says you have set up Notification Center properly to give you visual as well as audio clues you have email waiting, but it's not working.


I wonder if resetting your iPhone would help. Try holding the home and on/off buttons together for about 10 seconds till the Apple logo appears.

Nov 14, 2013 4:31 PM in response to sberman

I am having exactly the same issue! Not sure what else to do, help! My mail only updates when I actually go in to my inbox. Like original post, I have all my notifications set to what they should be. My mail server is pop3.live.com, does this make any difference? I'm not really technical when it comes to this so any help in basic English meant for a 5 year old would be great lol. Thanks!

iphone 4 email notification not working

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