iphone 4 email notification not working
hi,
my issue is simple, i am not receiving email notifications during when the phone is locked. i am absolutely required to receive email instantly and alerted INSTANTLY for my business, as i have a 20 minute guarantee for them.
anyways, in my notifications -> mail section i have the notification center on, badge app icon on, new mail sound ding, show preview on, and view in lock screen on.
yet whenever my phone is locked it doesn't alert me of the new email, ever.
in my fetch settings its turned on, and to 15 mins (can't make it lower)... i dunno what this has to do with anything but i heard it was a factor.
i really need my phone to alert me instantly 😟 can anyone help?
ty
iPhone 4, iOS 6.1.3