why is my internet slow on my desk top

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Level 1

13 points

why is my internet slow on my desk top

I am in the midst of changing servers- Wirless internet- previous ok,except kept blowing away on windy days - this one can not keep the speed up. The tech dude thinks something up with my desk top - since the pad can stream youtube a bit faster. All techs are PC so they actually are clueless.

The tech says something is putlling a lot of gigs, everytime he 'checks' in-surges basically of use.

Could it be the checking for updates?

I have a 2.7 ghz intel core 15, 4gb 13333mhz ddr3, Just added a airport extreme (used to use the computer as the base station) I ran a wifi diagnostic and it just looks like a bunch of #'s and words-- Don't know what to look for.😕

I really think it is the server- It drops to almost nothing in the evening and early AM and creeps up to DL1.30ish mbpl and UL .34-- My average with other was 1.50ish and .51-- If the wind was not blowing.

In the country in west Texas, so my choices of wireless are limited. And NO it is not hughes.

How do I eliminate my computer being the problem?

The wifi is hooked to the airport extreme- and it wifis to the desktop. and rest of house. We can' surf on the computer and the ipad's at the same time.

Apple TV downloads Youtube much slower than the Ipad- I was running them to gether to 'test'.

I can give configures if needed.

THX-- May have to break contract.....

iMac, OS X Mountain Lion (10.8.3)

Posted on Jun 4, 2013 10:38 PM

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Answer 1

Paul_31

Level 6

14,160 points

Jun 5, 2013 1:20 AM in response to txkcpetty

Don't know if you've updated to 10.8.4 yet (released 4 June) but improved wifi is among the various 'fixes'. Maybe worth updating to see if it brings any improvement.

If updating the OS doesn't help, here's a list of suggestions to try that have helped some users although, unfortunately, not everybody. In no particular order:

Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
Change the wifi channel on the router
Create a new Network Location: http://support.apple.com/kb/HT5289
Reboot the router

Also take a look at this link and the links within the article for other ideas. They mainly reference Lion, but still seem to be relevant to Mountain Lion:

http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook

...and this link:

http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/

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Answer 2

txkcpetty Author

Level 1

13 points

Jun 5, 2013 4:16 PM in response to txkcpetty

Thx Paul- I upgraded- BUT now something new is happening. The internet went dead today, I called my PC minded servers and they say I pulled too many IP's, which is something unheard of, unless I have a virus and since I mac I don't. They reset-- 2 hours later, too many IP's again-- reset- New tech says now the router is doing the pulling, it sent the ip address thousands of times-- wanted to know if I programed it-- Nope his dudes did.

So any ideas on knowing if my fairly new airport extreme that has been updated recently is the problem or their getting their pc hands on it is the problem?😕

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Answer 3

Paul_31

Level 6

14,160 points

Jun 5, 2013 10:28 PM in response to txkcpetty

Not heard of too many IP's before and I haven't got an Airport Extreme, but if there are/were any updates they will/would be offered by Software Update.

So, where are you at now - do you have a connection?

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Answer 4

txkcpetty Author

Level 1

13 points

Jun 6, 2013 6:50 AM in response to Paul_31

Yeah I was and am on the same internet/router/computer that is/was pulling too many IP's. I don't think it is me.

Seems to be working now. The previous server used this same router etc. never had this issue. something is off with their equipment I think, hope. All my updates are in on the extreme, I opted for it just a few months ago, my theory is if EVERYTHING is Apple then it should quit gliching-- Just cant find a provider that knows anything about Apple round here-- West Texas is great, but no Mac-ies😀

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