Only Showing Computers and Settings?

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Not fun for the last few weeks in trying to use a number of Apple TV's. Upgrading to 5.2.1 resulted in 2 units

reduced to "Computers" and "Settings" only. A unit that had 5.1 (I skipped upgrade) seemed to work fine ....

so I assumed backend services were OK. Finally got all units working and upgraded to 5.2.1.

In wrestling with my Comcast cable modem (Arris TG852G) configuration there seemed to assignment

of the same ip address to multible devices, one being an Apple TV. After cleaning up this issue and

assingning reserved ip addresses to the Apple TV units. They are working fine and have been stable

for several days.

I'll update this discussion in a few weeks if things remain stable or sooner if the problems return.

Apple TV, Other OS, 5.2.1

Posted on Jun 5, 2013 11:51 AM

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Answer 1

Level 1

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Well ..... it has been about 2 weeks and everything has been working fine. All 3 Apple TV's have

been used several times with no issue.

I have also changed my config so that the Comcast modem no longer provides DHCP for any

device that connects with WIFI. Config'd modem to only supply ip addr's 10.0.0.2 to 10.0.0.9

and config's Apple Time Capsule to supply 10.0.0.10 onward. I never gained convidence that

the modem handled DHCP and reservations reliably. I have confidence in the Apple TC.

My take away is: when setting Apple TV be sure IP addr space is clean.

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