HT203528: Get help using iCloud Mail

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t-tech
Level 1 (0 points)

Q: iCloud mail not receiving mail on iPhone

I can sign into my iCloud account via a pc and check my iCloud mail account but for the last 2.5 months none of my mail will show up on my iPhone 4S? Any suggestions?

Thanks

iPhone 4S, iOS 6.0.2

Posted on Jun 5, 2013 2:07 PM

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t-tech

Q: iCloud mail not receiving mail on iPhone

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  • by randers4,

    randers4 randers4 Jun 5, 2013 2:34 PM in response to t-tech
    Level 9 (62,891 points)
    Jun 5, 2013 2:34 PM in response to t-tech

    Try going to Settings>iCloud, turn Mail to Off, then after a minute or so turn Mail back to On.

  • by t-tech,

    t-tech t-tech Jun 5, 2013 3:59 PM in response to randers4
    Level 1 (0 points)
    Jun 5, 2013 3:59 PM in response to randers4

    I tried that with no results. Any other ideas?

  • by randers4,

    randers4 randers4 Jun 5, 2013 5:28 PM in response to t-tech
    Level 9 (62,891 points)
    Jun 5, 2013 5:28 PM in response to t-tech

    Try deleting the iCloud account and re-adding it.  First save your photo stream photos to your camera roll (if not already there) by opening the my photo stream album, tap Edit, tap the photos, tap Share, tap Save to Camera Roll.  Then go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone when prompted, then after a minute or so, sign back in with your iCloud ID.  (This deletes the account and your iCloud data from your phone, but not from iCloud.  Provided you are signing back into the same iCloud account your data will reappear on your phone when you sign back in.)