1 Reply Latest reply: Jun 7, 2013 12:31 PM by matt00
angela dfromtx Level 1 Level 1 (0 points)

When I try to play my iTunes music on my computer, an error message comes up and state "The song (title of song) could not be used because the original file could not be found.  Would you like to locate it?


When I click on Locate It, I cannot find where the music file may be located.  Does anyone have any suggestions?


This all occurred when I attempted to do a backup to an external hard drive.  Unbeknownest to me, the files did not copy over and do not appear on the external hard drive. 


When I open my iTunes library, at the bottom of my music list it shows how many songs and the GBs, so it appears that the files are still there; however, cannot be located.


Thank you.

iPod nano, Windows XP