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10.8.4 Applied, Outlook Search: No Results

Hi Everyone,


I just applied 10.8.4 and suddenly noticed my Outlook 2011 (14.3.4 & connected to exchange) search stopped working. It never finds any results. I do see Spotlight results for outlook email files, but no results within outlook. Things I have tried:


  1. Reindex entire drive
  2. Reindex Identities folder
  3. Rebuild Identity
  4. Create brand new identity
  5. Deleted some sync services plists


Nothing has worked. This was flawless yesterday before I applied 10.8.4. Has anyone seen this and can provide some help??

Posted on Jun 5, 2013 2:22 PM

Reply
50 replies

Jun 10, 2013 1:21 PM in response to abnospam

This does not solve the issue.


I and I presume many other people moved the MUD to ~/Library/Preferences so our emails were not found in a finder search. It just made a search in finder unusable.


I have just moved my MUD back to documents and, yes the search works inside outlook. But a search inside finder for files now finds multiple emails vs. the files you would search for.


So the original Finder/E-mail Search Issue and the new 10.8.4 doesnt search in Library/Preferences problems still exist.


Apple need to fix either of these issues.

Jun 13, 2013 12:17 PM in response to Nobby San

As far as I know, ~/Library/Preferences is not a valid location for Spotlight content indexing.

It might have worked before and for some reason got in the do not index list again in 10.8.4, but I sure wouldn't expect a spotlight search to go through the content of all my .plists in that folder.

~/Library/Application Support/Microsoft/Office qould make a lot more sense to me, but again, I'm not even sure it would properly be indexed.


Outlook keeps it all in ~/Documents for a reason (unfortunately).

Re-moving the files to the normal (supported) location allowed Spotlight to reindex (which takes quite some times and occurs silently in the background so I'm not surprised it took all night).


Corentin

Jun 16, 2013 4:23 PM in response to abnospam

Hi


My Office 2011 Identitiy folder is located at Library/Preferences/Microsoft User Data


I didn't put it there, i think it just moved there...


I just wanted to put MUD folder back to Documents but when i open outlook, it creates a new identity...


It doesn't recognize the Documents path...


Can you please help me? I want to move my Main Identity to Documents/Microsoft User Data folder


Thanks

Jun 16, 2013 8:14 PM in response to hknerdr

Microsoft had some files move to ~/Library/Application Support/Microsoft, but they sure didn't move the MUD folder to any location with in the ~/Library realm.

I can confirm that the default (and only supported location) is indeed ~/Documents/Microsoft User Data/Office 2011 Identities.

I have enver ever seen a Microsoft User Data in ~/Library/Preferences.

I can't find any logical explanation as to why the default location would have been moved in your case (unless you played with symlinks of aliases in ~/Documents.


If you launch Outlook on a different user account on your Mac, where does the identity get created?


Corentin

Jun 19, 2013 6:25 PM in response to hknerdr

So now that the work around to hide emails from from spotlight search by moving the MUD folder to ~/Library/Preferences no longer works, are there any other possible workaround?


I really don't like seeing all outlook contents in spotlight cause it just clutters it up. Maybe microsoft should have it's own outlook search function that doesn't require spotlight. Or apple should have an option to disable viewing of outlook contents as part of the spotlight search.

Jun 24, 2013 3:44 PM in response to abnospam

My Outlook for Mac stopped working right after I updated my OSX to 10.8.4 but my MUD has always been in ~/Documents. I've tried all the tips in this discussion to fix it but all attempts have been unsuccessful so far. Did anyone else experience this issue after the 10.8.4 update even though MUD was always in ~/Documents? If so, how did you fix it?


TIA!

Jun 24, 2013 3:46 PM in response to mobidutch

So if I make my MUD folder hidden, spotlight won't display the contents of my outlook data when searching via spothlink and yet within my outlook the search function will continue to work?


Is this because spolight doesn't index hidden folders or it does index hidden folders but will not display hidden contents on spotlight search ?

10.8.4 Applied, Outlook Search: No Results

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