HT203516: Get help creating an iCloud backup

Learn about Get help creating an iCloud backup
NS52
Level 1 (0 points)

Q: I am trying to do an icloud backup from my computer.  I have been unable to do a backup from a wifi as I keep getting message that backup could not be done.  What is  the secret to doing it from my computer?

I am trying to do an iCloud backup from my computer.  I have been unable to do a backup from a wifi as I keep getting message that it cannot be completed.  What is the secret to doing this from my computer, with my iphone plugged into same?

iPhone 4, iOS 4

Posted on Jun 5, 2013 5:02 PM

Close
NS52

Q: I am trying to do an icloud backup from my computer.  I have been unable to do a backup from a wifi as I keep getting message ... more

  • All replies
  • Helpful answers

  • by randers4,

    randers4 randers4 Jun 5, 2013 5:06 PM in response to NS52
    Level 9 (62,891 points)
    Jun 5, 2013 5:06 PM in response to NS52

    How are you trying to do it from your computer?  Try plugging it into your charger while connected to wifi, then either lock the screen and wait (it should backup up ever 24 hours) or go to Settings>iCloud>Storage & Backup and tap Back Up Now.