Skip navigation

pdf files do not print or save

289 Views 1 Reply Latest reply: Jun 5, 2013 6:24 PM by Linc Davis RSS
Nageb Calculating status...
Currently Being Moderated
Jun 5, 2013 5:30 PM

I use Mt. Lion, latest version, and any pdf files which display in Safari will neither save correctly (they are always damaged) nor will they print (all pages are blank.  What can I do to save pdf files from Safari?

  • Linc Davis Level 10 Level 10 (107,810 points)
    Currently Being Moderated
    Jun 5, 2013 6:24 PM (in response to Nageb)

    Back up all data.

     

    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):

     

    /Library/Internet Plug-ins

     

    In the Finder, select

      

    Go Go to Folder

      

    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.

      

    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.

      

    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.

      

    If you still have the issue, repeat with this line:

     

    ~/Library/Internet Plug-ins

     

    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.