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I'm looking for an email address for an Apple Store to leave feedback after a Genius appointment? I'd specifically like to contact the St. David's 2 store in Cardiff.
Sorry if this discussion is in the wrong place, I really had no idea where to put it – and coming to the communities is a last resort.
"You can leave feedback about a retail store here - http://www.apple.com/retail/feedback/"
No you can't. This link just goes to a store locator. There's apparently no way to leave Apple feedback about an Apple retail store.
You have to remember that this thread is 4 years old. Things change and Apple has redone their feedback system.
If you scroll to the bottom of this page, you will find the current feedback options:
I have never found an eMail address for an Apple store yet. This will have to be a telephone approach and you should (ask first, but) insist on speaking to the store manager. I suspect you are unhappy about something.
I have to say I have always found managers available, though it is often necessary to be insistent. There is a feedback address (in Ireland) but if this is a matter of you being unhappy (or happy) with the service go direct to the store.
You can leave feedback about a retail store here - http://www.apple.com/retail/feedback/
Best of luck.
Thanks both, my comments are quite the opposite, seventy one – I had a great support appointment this week, and was hoping to contact the store directly to make sure they'd get the message. I suspect the positive feedback in those company-wide surveys gets lost and not relaly mentioned, so it's a shame! But thanks for the link Laundry Bleach.
You are welcome and thank you for the courtesy of awarding the "solved" for this thread. It is not required but it is certainly appreciated.
Joining with laundry bleach (love the name 😉) to thank you. You weren't in the wrong place by the way and I had anticipated the possibility your need was based on a happier situation. All credit to you thinking that way.
no- to complain about a specific Apple store manager's treatment
Contact email a specific Apple Store?
