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My Iphone doesn't ring or makes any sound just vibrates

hey al! My Iphone doesn't ring or makes any sound just vibrates - however youtube, videos and my music sound perfectly

Does anyone had this problem before?

I checked on settings and everything seems to be ok. turn it on and off and nothing!! Please help! Thanks! Melissa

iPhone 5, iOS 6.1.4

Posted on Jun 6, 2013 11:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2013 1:54 PM

Hello Melissa,


Here is an article about troubleshooting the phone being silent. Called iPhone: No ring or sound from built-in speaker it can be found here http://support.apple.com/kb/TS1205.


Also I would recommend looking at the side switch on the phone. Here is an article that outlines the sideswitch:

iPhone Buttons

http://support.apple.com/kb/ta38625


Flip the Ring/Silent switch to change between ring User uploaded file and silent User uploaded file modes.
User uploaded file

When set to ring mode, iPhone plays all sounds. When set to silent mode, iPhone doesn't ring or sound any alerts or sound effects (alarms set using Clock do sound). By default, when you get a call, iPhone vibrates whether it's set to ring or silent mode.

If iPhone is set to ring mode, you can silence a call by pressing the Sleep/Wake button or one of the volume buttons once. Press a second time to send the call to voicemail.


Also, its possible you may have Do Not Disturb turned on. Use this article to see if it is turned on or not.

iOS 6: Using Do Not Disturb

http://support.apple.com/kb/HT5463


Take care,

Sterling

4 replies
Question marked as Top-ranking reply

Jun 8, 2013 1:54 PM in response to Melissa Castañeda

Hello Melissa,


Here is an article about troubleshooting the phone being silent. Called iPhone: No ring or sound from built-in speaker it can be found here http://support.apple.com/kb/TS1205.


Also I would recommend looking at the side switch on the phone. Here is an article that outlines the sideswitch:

iPhone Buttons

http://support.apple.com/kb/ta38625


Flip the Ring/Silent switch to change between ring User uploaded file and silent User uploaded file modes.
User uploaded file

When set to ring mode, iPhone plays all sounds. When set to silent mode, iPhone doesn't ring or sound any alerts or sound effects (alarms set using Clock do sound). By default, when you get a call, iPhone vibrates whether it's set to ring or silent mode.

If iPhone is set to ring mode, you can silence a call by pressing the Sleep/Wake button or one of the volume buttons once. Press a second time to send the call to voicemail.


Also, its possible you may have Do Not Disturb turned on. Use this article to see if it is turned on or not.

iOS 6: Using Do Not Disturb

http://support.apple.com/kb/HT5463


Take care,

Sterling

My Iphone doesn't ring or makes any sound just vibrates

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