Why can't I connect to search engine sites?

Question

Level 1

8 points

Why can't I connect to search engine sites?

Folks,

Over the past two days I can no longer hit a search engine webpage (yahoo, bing, google is all I have tried) directly from any browser Safari, FireFox, Chrome in the URL field on my Macbook running OSX 10.8.4. I haven't changed any network settings either on my router or macbook to cause this change. The odd time a search will load in google through the browser, but when I try and click a link in the results it will not load the link.

I've also tried resetting the modem and router (Airport Extreme purchased Feb 2013 connected to modem) a few times, no issues with internet service to the house, also tried my cell phone and MacMini which have no issues visiting the sites above.

Driving me nuts, as I get my work done on my Macbook.

Anybody know why?

Thanks!

Posted on Jun 6, 2013 11:39 AM

Reply

Answer 1

John Galt

Level 10

156,380 points

Jun 6, 2013 9:30 PM in response to SToronto

This problem is likely to be isolated to your Mac and is not a problem with the Extreme. Confirm that you have not installed any third party anti-virus utilities or similar system modifications designed to prevent normal system operation.

Go to the Safari menu > Preferences > Advanced > Proxies > Change Settings...

Is any protocol selected?

Now select the DNS tab. What, if anything, appears in the DNS Servers and Search Domains fields?

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Answer 2

thomas_r.

Level 7

32,031 points

Jun 7, 2013 4:59 AM in response to SToronto

Is it just the search engines that aren't working? Everything else is working fine? What happens when you try to load one of those search engines?

You'll probably find a solution here:

Eliminating browser redirects and advertisements

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Answer 3

SToronto Author

Level 1

8 points

Jun 8, 2013 7:15 PM in response to John Galt

Agree I think it is my Mac only as my Mac Mini, PC and mobile devices are fine.

No protocols selected.

DNS Tab - Servers 10.0.1.1 Search Domans - cgocable.net (internet provider)

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Answer 4

SToronto Author

Level 1

8 points

Jun 8, 2013 7:16 PM in response to thomas_r.

Just seems to be search engines.

I get an error in FireFox saying that Server Connections was reset. In Safari, it just doesn't complete loading, progress bar in URL field doesn't complete.

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Answer 5

John Galt

Level 10

156,380 points

Jun 8, 2013 8:00 PM in response to SToronto

SToronto wrote:

DNS Tab - Servers 10.0.1.1 Search Domans - cgocable.net (internet provider)

Select that entry (cgocable.net) in Search Domains and delete it.

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Answer 6

SToronto Author

Level 1

8 points

Jun 9, 2013 4:52 PM in response to John Galt

Doesn't allow me to delete it as its the only one there and seems to default to it.

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