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  • 15. Re: Mom's MacBook won't restart
    Kappy Level 10 Level 10 (226,805 points)

    Yes. Here's what you will need to do:

     

    Drive Partition and Format

     

    1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.

     

    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.

     

    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.

     

    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.

     

    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.

     

    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

     

    7. When finished quit DU and return to the installer. Complete the Snow Leopard installation. Update Snow Leopard by downloading and installing Mac OS X 10.6.8 Update Combo v1.1. Use Software Update to install any other needed updates. After you complete this you can restore your software and files from backups, if you have them, or by reinstalling third-party software from the originals.

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