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help my ipad is not charging and it is suck at ther sign where it means conect to itunes

my ipad it suck at a symb ol were it says connect to itunes but then my ipad is not showing up

Posted on Jun 6, 2013 4:38 PM

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1 reply

Jun 8, 2013 2:56 PM in response to Simisammy

Hello there simisammy,


If the iPad is not recognized in iTunes then I recommend this article iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538.

This is a basic over view of the troubleshooting involved with it.


To begin troubleshooting this issue on your iOS device, first follow the steps in the appropriate troubleshooting assistant below:

If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.

Collapse All Sections | Expand All Sections

1. Update iTunes

2. Check the USB cable

3. Verify that Apple Mobile Device Support is installed

4. Restart the Apple Mobile Device Service

5. Verify that the Apple Mobile Device USB Driver is installed

6. Check for third-party software conflicts


When that is finished I would recommend this article

iOS: Unable to update or restore

http://support.apple.com/kb/ht1808


Regards,

Sterling

help my ipad is not charging and it is suck at ther sign where it means conect to itunes

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