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Browsers not loading web pages.

Hi there I'm hoping someone can help me with this.


This evening I logged on to my mac to find that none of my browsers (Safari, Chrome and Firefox) could load web pages. My MacBook Pro connects to the Internet via wifi. All other devices (wired and wireless) connected to the router work and even when the mac is hard wired it works. I have a bootcamp install of windows that works fine.


I tried loading all 3 browsers on another users account to no avail as well as attempting it in a guest account. I also attempted to load pages whilst booted in safe mode again to no avail. The strange thing is, when I connect to my universities VPN the browsers all work fine.


I have also noticed that applications installed that show in the menu bar (weather, Dropbox etc) do not work unless the mac is hard wired (or connected to the VPN wirelessly).


Can anyone help with this problem please?

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Jun 6, 2013 5:54 PM

Reply
2 replies

Jun 6, 2013 6:07 PM in response to Rosco_Pk

First contact your ISP. You need to confirm that the issue is not on their end.



Change your router channel. Sometimes this is all you will have to do.


Power cycling the router. Read the router's user manual or contact their tech support for instructions.


System Preferences/Internet & Network/Network

Unlock the padlock

Locations: Automatic

Highlight Airport

Click the Assist Me button

In the popup window click the Diagnostic button.


System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.

Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.



http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease



No internet connection (wireless)

Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).

Delete all extra entries that you find.

Place a check mark next to "Remember networks this computer has joined."



Other resources to check into:


Configuring 802.1X in Mac OS X Lion and Later


Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load


Netspot


How to diagnose and resolve Wi-Fi slow-downs


Pv6 troubleshooting



OS X Mountain Lion: Check the status of your network connections


OS X Mountain Lion: Requirements for wireless Internet access


What Affects Wireless Internet?


Solutions for connecting to the Internet, setting up a small network, and troubleshooting



If using one of Apple's Airport routers, read its user manual or post in its forum area. If using a 3rd party router, read its user manual, contact their tech support department/website or post in its forum area. Another possible solution - read mammothsuziq response https://discussions.apple.com/thread/4096745?answerId=22082360022#22082360022

















User uploaded file

Browsers not loading web pages.

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