-
All replies
-
Helpful answers
-
Jun 9, 2013 1:45 PM in response to Araceli Reynaby jason269,Hello, Araceli Reyna.
Thank you for the question. I would recommend closing all applications in the multitasking menu and then restart the device. Also, check to see how much space is available on the device as this can limit device functionality if it is at capacity. You can check device capacity by going to Settings > General > About. Below, I have included instructions on how to Force an app to close. In the second article, see the section labeled Additional Information.
http://support.apple.com/kb/ht5137
iOS: Understanding multitasking
http://support.apple.com/kb/HT4211
Cheers,
Jason H.
