Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can i send my iphone to an apple service in USA from latin america?

Hi there, mi iphone doesn't work, is really dead. But is a hardware problem, so i want to send my device to an apple service in USA, still has warranty and perhaps I change the device. I live in paraguay, and here we dont have official service. What can i do?

iPhone 5, iOS 6.1.4

Posted on Jun 7, 2013 8:17 AM

Reply
2 replies

Jun 7, 2013 8:21 AM in response to Juancruzgr

Your iPhone can be serviced only in the country in which the iPhone was originally sold. If you purchased it in the US, then as RoamingGnome said you will have to send the iPhone to someone you know in the US who can take or send it to Apple for you. Apple will not accept shipment from outside of the country. If you purchased the iPhone in another country, then you will have to send the iPhone to someone in that country for service.


Regards.

Can i send my iphone to an apple service in USA from latin america?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.