2 Replies Latest reply: Jun 10, 2013 7:56 AM by anamorphose13
anamorphose13 Level 1 Level 1

Hello Everyone! I recently purchased a 120 GB Ipod Classic off of Craigslist and I think I've been duped. When I returned home, I plugged the Ipod in and connected it to Itunes and reset the unit. I then proceeded to transfer my media (I left this overnight as I have close to 20,000 songs). I checked on it about an hour later and everything seem to be tranferring fine. I woke up this morning, my ipod still plugged into my computer but it wasn't recognized in Itunes. I unplugged it and none of my media transferred. I then tried to connect it to my computer and.... the Ipod shows the screen that it's connecting to my computer do not disconnect, then it flashes and resets. It repeats this loop over and over if I leave it connected.


I've disconnected it, held the middle select button down to reset it but still nothing. Any help is much appreciated.

iPod classic, Mac OS X (10.6.8)
  • Delgadoh Level 4 Level 4

    Hey anamorphose13,


    If your iPod displays the "Do not disconnect" screen indefinitely, I'd follow these troubleshooting steps:

    1. Put iPod into Disk Mode.
    2. iPod should appear in the iTunes Source pane and on the desktop or in a Finder window, or in the My Computer window.
    3. If a message appears that says the volume could not be mounted and asks if you want to initialize the disk, choose to initialize iPod's disk. Use Mac OS Extended format (HFS Plus) if you have a Mac, or FAT32 if you have a Windows PC.
      Warning: This process cannot be undone. All of your songs, videos, and other files will be deleted. Always make a backup of your important data.
    4. Follow the steps to update or restore iPod. If you manually put iPod into Disk Mode it may need to be resetbefore you can use it.
    5. If you cannot put iPod into Disk Mode after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.



    iPod only shows an Apple logo and doesn't start up





  • anamorphose13 Level 1 Level 1

    Thanks for the input David. I was able to get my Ipod into disk mode and connect it to my mac without the Ipod flashing and resetting. Itunes, however, still isn't recognizing the Ipod so I was unable to follow the proceeding steps.