glitchturtle Author

Level 1

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iPod Touch won't connect to wifi?

My iPod Touch 4th Generation was connecting to wifi just like normal earlier today, but then it lost connection as it sometimes does. I went to settings and selected my house's network. After a while it still didn't work, I tried the wifi network that is used in the garage, (it doesn't have a password) but it didn't connect either. It's not saying that it can't connect or anything, it's just taking such a long time. I've powered off then powered on my iPod more than 3 times. Still nothing. Maybe if I just give it time...?? Please help!

iPod touch, iOS 6.1.4

Posted on Jun 7, 2013 11:11 AM

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1 reply

Level 10

210,513 points

Jun 7, 2013 12:43 PM in response to glitchturtle

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

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iPod Touch won't connect to wifi?

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