Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: des37
des37 Author
User level: Level 1
6 points

I can't install iTunes.

Error 2755.

"Cannot create C:\ProgramData\Microsoft\Windows\StartMenu\Programs\iTunes"


That files exist already.

I tried Downloading directly with IE9, still cannot install.

Any suggestions?

Thanks


Windows7 Pro 64 bit

HP Pavillion, Windows 7, 64 Professional

Posted on Jun 7, 2013 12:44 PM

Reply
Question marked as Best reply
User profile for user: brenden dv
brenden dv
User level: Community Specialist

Posted on Jun 10, 2013 6:49 AM

Hi des37,


If you are having issues installing iTunes on your Windows machine, you may find the following articles useful:


Trouble installing iTunes or QuickTime for Windows

http://support.apple.com/kb/ht1926


Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

http://support.apple.com/kb/HT1923


Regards,

Brenden

View in context
1 reply
Question marked as Best reply
User profile for user: brenden dv
brenden dv
User level: Community Specialist

Jun 10, 2013 6:49 AM in response to des37

Hi des37,


If you are having issues installing iTunes on your Windows machine, you may find the following articles useful:


Trouble installing iTunes or QuickTime for Windows

http://support.apple.com/kb/ht1926


Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

http://support.apple.com/kb/HT1923


Regards,

Brenden

Reply

I can't install iTunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up