Aperture's Latest Update

When I click on the update button, the system starts to update then it gives an error. Tells me to go to the Purchase Page. Where is the Purchase Page?


Mildred

iMac, Mac OS X (10.6.4), Just Converted from PC

Posted on Jun 7, 2013 6:56 PM

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6 replies

Jun 7, 2013 10:52 PM in response to Moms90

Tells me to go to the Purchase Page. Where is the Purchase Page?

The Purchases Page is a tab in the Appp Store:

User uploaded file


How are you updating - from the -menu "Software update" entry, or from the "updates" tab in the App Store? What is your curent Aperture version, your MacOS X version, and how did you buy Aperture? From the App Store or a boxed version?


A common problem when updating is, that Aperture has been moved or renamed. For the update to work, Aperture needs to be located in the "Applications" folder and simply named "Aperture", not "Aperture 3" or something. If you have moved Aperture or renamed it, put it back.


Regards

Léonie

Jun 8, 2013 12:24 PM in response to léonie

Hi LeonieDF


I am updating from the app store purchase page. The version of Aperture I have is 3.4.4. It is in the application directory; I purchased the program directly from the App Store. It is named only Aperture nothing else.


Keeps giving me an error when updating. When updating from the purchase page, it starts to update then all of a sudden in red letters it says: an error has occurred.


Mildred

Jun 8, 2013 12:55 PM in response to Moms90

When updating from the purchase page, it starts to update then all of a sudden in red letters it says: an error has occurred.

Mildred,

do you have a reliable network connection?

When downloading from the appStore, a firewall may be interfering (for example helpers like "Little snitch") or antivirus software.

You may want to disable them temporarily.


Léonie

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