HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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All replies
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Helpful answers
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Jun 7, 2013 8:50 PM in response to mrsdavisssby gire.prasad,Is your network connection good?
Try putting your device in recovery mode and try restoring:
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Jun 14, 2013 2:47 PM in response to gire.prasadby mrsdavisss,I've Tried It ALL. Nothing Is Working
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Jun 14, 2013 2:53 PM in response to mrsdavisssby lllaass,Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- Try on another computer/network
- Wait if it is an Apple problem
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Jun 14, 2013 3:12 PM in response to applefanguyby lllaass,1-800-MY-APPLE
If not within your 90 free telephone support (or two year support if you paid for AppleCare) Apple will charge you $29 for telephone support
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Jun 14, 2013 3:14 PM in response to mrsdavisssby applefanguy,1 800-my-apple or contact apple support:
1-800-275-2273
iPhone: 1-800-MY-IPHONE (1-800-694-7466)
Apple Rebates: 1-877-4-APL-PROMO (1-877-427-5776)
Education Customers: 1-800-800-2775 (support), 1-800-780-5009 (sales)
Enterprise: 1-866-752-7753