HT201400: If you can’t connect to the iTunes Store

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Eufreakadeb
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Q: Think i may have deleted itunes on my iphone 4. Do not own a computer to download to my phone. Help please!!

THink i deleted itunes store on my iphone4. Do not own a computer. Help

iPhone 4, iOS 6.1.1

Posted on Jun 8, 2013 12:00 AM

by King_Penguin,Solvedanswer
King_Penguin King_Penguin
Level 10 (135,684 points)
iTunes
A:

It's a built-in app so it can't be deleted, it's still on it somewhere though it might be hidden. If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > iTunes being set 'off' ?

 

If not then have you tried a reset to see if you can find it after the phone has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Posted on Jun 8, 2013 12:07 AM

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Eufreakadeb

Q: Think i may have deleted itunes on my iphone 4. Do not own a computer to download to my phone. Help please!!

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  • Helpful answers

  • by King_Penguin,Solvedanswer

    King_Penguin King_Penguin Jun 8, 2013 12:07 AM in response to Eufreakadeb
    Level 10 (135,684 points)
    iTunes
    Jun 8, 2013 12:07 AM in response to Eufreakadeb

    It's a built-in app so it can't be deleted, it's still on it somewhere though it might be hidden. If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > iTunes being set 'off' ?

     

    If not then have you tried a reset to see if you can find it after the phone has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • by Eufreakadeb,

    Eufreakadeb Eufreakadeb Jun 8, 2013 12:23 AM in response to King_Penguin
    Level 1 (0 points)
    Jun 8, 2013 12:23 AM in response to King_Penguin

    YIPPEE I FOUND IT! Thank you very much for your help!!! All the friends i asked never suggested checking restrictions    Yippee   Again thank you very much made my day big time      Deb