1 Reply Latest reply: Jun 8, 2013 12:52 AM by King_Penguin
jbowle13 Level 1 Level 1 (0 points)

I had a glitch in my phone and all information was lost. I even had to rename my phone. I still use the same email and have ALL of the receipts sent to that email of previous song purchases. I would like them back. Apple says I have to repurchase?

iPhone 4S
  • King_Penguin Level 10 Level 10 (108,620 points)

    Depending upon what country that you are in (and whether they are still in the store) you might be able to re-download them via the Purchased tab in the iTunes store app on your phone. If you are not in a country where music can be re-downloaded then do you have a copy of them on your computer's iTunes or on your backup of your downloads that you can use to resync them ? If not then only iTunes Support could potentially grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


    You should be able to re-download apps via the Purchased tab in the App Store app, and ibooks via the Purchased tab in the ibookstore in the iBooks app.