HT201836: How to restart your Apple TV

Learn about How to restart your Apple TV

Scootz

Level 1 (0 points)

Q: Apple TV Stopped Working. Blank Screen.

Morning all.

My Apple TV has suddenly stopped working.

The TV is getting an input, but the screen is blank. Hard booting doesn't help. I've tried holding the handset 'menu' and 'down' button simultaneously - that brings the Apple logo onto the screen, but ti just goes blank again.

Can anyone help please?

Thanks in advance.

Scootz

Posted on Jun 8, 2013 2:58 AM

I have this question too

Q: Apple TV Stopped Working. Blank Screen.

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by Rudegar,Helpful

Rudegar Jun 8, 2013 3:29 AM in response to Scootz
Level 7 (28,788 points)

Apple TV

Jun 8, 2013 3:29 AM in response to Scootz

I would remote it by connecting it by usb to a computer and restore the firmware using itunes

if that did not help then I would say the appletv had died and would require service or replacement
but of cause it would test with another tv to be sure before doing anything drastic
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by Scootz,

Scootz Jun 8, 2013 6:53 AM in response to Rudegar
Level 1 (0 points)

Jun 8, 2013 6:53 AM in response to Rudegar

Thanks. Will give it a go... just got to find me a USB with the right size connector!
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HT201836: How to restart your Apple TV

Q: Apple TV Stopped Working. Blank Screen.

All replies Helpful answers

by Rudegar,★Helpful

by Scootz,

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by Rudegar,Helpful