Apple TV Stopped Working. Blank Screen.

Question

Level 1

4 points

Apple TV Stopped Working. Blank Screen.

Morning all.

My Apple TV has suddenly stopped working.

The TV is getting an input, but the screen is blank. Hard booting doesn't help. I've tried holding the handset 'menu' and 'down' button simultaneously - that brings the Apple logo onto the screen, but ti just goes blank again. 😟

Can anyone help please?

Thanks in advance.

Scootz

Posted on Jun 8, 2013 2:58 AM

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Answer 1

Rudegar

Level 10

181,188 points

Jun 8, 2013 3:29 AM in response to Scootz

I would remote it by connecting it by usb to a computer and restore the firmware using itunes

if that did not help then I would say the appletv had died and would require service or replacement

but of cause it would test with another tv to be sure before doing anything drastic

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Answer 2

Scootz Author

Level 1

4 points

Jun 8, 2013 6:53 AM in response to Rudegar

Thanks. Will give it a go... just got to find me a USB with the right size connector!

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