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why doesnt my ipod connect to my laptop

I tried to connect my ipod touch h generation into laptop as i needed to put some music onto my ipod from my laptop how ever my laptop doesnt come up with m ipod or even say its been recgonized ,so i tried it with m brothers ipod shuffle and i works fine it isnt the usb lead becaise i only brought it today any ideas?

thanks

iPod touch, iOS 6.1.3

Posted on Jun 8, 2013 5:38 AM

Reply
1 reply

Jun 8, 2013 8:57 AM in response to hayleymarie96

The Shuffle uses different drivers that the iPod touch so it could be a driver problem.

See:

iOS: Device not recognized in iTunes for Windows

I would start with

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

or

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Run this to help if it identifies the cause

iTunes for Windows: Device Sync Tests

Have you tried on another computer to help determine if you have a computer or iPod problem?

why doesnt my ipod connect to my laptop

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