HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backupQ: my ipad is locked up and i cannot open because a icloud message will not let me in the message is that i have not backed up in two ... my ipad is locked up and i cannot open because a icloud message will not let me in the message is that i have not backed up in two weeks but when i tap on ok it does nothing! more
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Jun 10, 2013 1:26 PM in response to herbthewelderby Delgadoh,Hey herbthewelder,
I'd give these troubleshooting steps a try, they're for when your iPad appears frozen or unresponsive:
If the device is unresponsive or certain controls aren't working as expected, try restarting
- To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
- Slide your finger across the slider to turn off the device.
- To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting
- Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
You can read more about the troubleshooting steps here:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
David