HT203516: Get help creating an iCloud backup

Learn about Get help creating an iCloud backup
herbthewelder

Q: my ipad is locked up and i cannot open because a icloud message will not let me in the message is that i have not backed up in two weeks but when i tap on ok it does nothing!

my ipad will not let me open the screen to do anything due to an icloud back up message saying that the ipad has not been backed up in 2 weeks.

When i tap ok nothing happens i cannot slide to unlock the screen to connect to the internet or for anyother function.

Please any help will be welcomed

iPad, iOS 3.0

Posted on Jun 8, 2013 5:39 AM

Close

Q: my ipad is locked up and i cannot open because a icloud message will not let me in the message is that i have not backed up in two ... more

  • All replies
  • Helpful answers

  • by Delgadoh,

    Delgadoh Delgadoh Jun 10, 2013 1:26 PM in response to herbthewelder
    Level 4 (1,405 points)
    Jun 10, 2013 1:26 PM in response to herbthewelder

    Hey herbthewelder,

     

    I'd give these troubleshooting steps a try, they're for when your iPad appears frozen or unresponsive:

    If the device is unresponsive or certain controls aren't working as expected, try restarting

    1. To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
    2. Slide your finger across the slider to turn off the device.
    3. To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.

     

    If the device remains unresponsive or does not turn on (or power on), try resetting

    1. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.

     

    You can read more about the troubleshooting steps here:

     

    iPhone, iPad or iPod touch: Not responding or does not turn on

    http://support.apple.com/kb/TS3281

     

    Cheers,

    David