I purchased books they were charged to my bank account, but they will not down load. Message says cant access istore

I purchased books from IStore. They were charged to my bank acct. they will not down load. Message say cannot access IStore.

Posted on Jun 8, 2013 10:15 AM

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1 reply

Jun 10, 2013 2:30 PM in response to DozCo

Hello, DozCo.


Thank you for the question. These articles will help you troubleshoot the connection to the iTunes Store.


Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Once you are able to resolve the issue with connecting to the iTunes Store, you have access to all you prior purchases and can download them again free of charge. This article will walk you through this process.


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/ht2519


Cheers,


Jason H.

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I purchased books they were charged to my bank account, but they will not down load. Message says cant access istore

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